Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Kuoni评论 | Feefo

显示全部7,160条点评

受信赖的顾客

经 Feefo 确认

6 months ago

购买日期：05/03/2026

Mr Neil Armstrong

经 Feefo 确认

GBR

6 months ago

Mr Neil Armstrong 就 Kuoni 说了什么:

Very good product knowledge and communicative. I felt the agent was best placed to advise us as he had actually been on the long haul trip we were looking for.

Charlotte

Kuoni

6 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

购买日期：26/02/2026

Mrs Emma maria Harris

经 Feefo 确认

GBR

6 months ago

Mrs Emma maria Harris 就 Kuoni 说了什么:

Sian was amazing as was her team So patient, kind and helpful and the holiday is something we can’t wait to experience as it really does seem super special Highly recommend thank you

购买日期：02/03/2026

受信赖的顾客

经 Feefo 确认

6 months ago

Professional and excellent service. Would 100% recommend.

Samuel

Kuoni

6 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your client's Holiday. We look forward to assisting you with any additional services you may need prior to your client's forthcoming Holiday with us.

购买日期：07/03/2026

HAYS TRAVEL BRADFORD

经 Feefo 确认

GBR

6 months ago

HAYS TRAVEL BRADFORD 就 Kuoni 说了什么:

Jane was really helpful in helping me get this booking all sorted out. It wouldn't allow me to change the transfer on the agent portal but Jane managed to get it all confirmed and the customer is...

Holly

Kuoni

6 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted our mutual Clients Holiday. We look forward to assisting you with their future travel plans.

购买日期：02/03/2026

Mr Andrew H

经 Feefo 确认

GBR

6 months ago

Mr Andrew H 就 Kuoni 说了什么:

Friendly and extremely helpful. No question regarding how important or not was no problem. Relaxed atmosphere and always a smile.

Kerry

Kuoni

6 months ago

Thank you so much for your review, Andrew, Thank you Andrew for your lovely kind words, I am so pleased we managed to sort your trip. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

购买日期：01/03/2026

Mrs Suzanne Beck

经 Feefo 确认

GBR

6 months ago

Mrs Suzanne Beck 就 Kuoni 说了什么:

Kay was kind, helpful in the most difficult situation. It would have been so much more stressful without her.

Jared

Kuoni

6 months ago

Dear Suzanne, Thank you so much for your positive feedback and review. We are delighted to hear that Kay was able to assist and support you in such a difficult situation. Providing kind and helpful service to our clients is always our top priority, and we are glad that Kay was able to make a positive impact during this stressful time. Thank you for taking the time to share your experience and for your kind words. We truly appreciate it. Best regards, Jared Brown Assistant Store Manager

购买日期：04/03/2026

Mr William Moonie

经 Feefo 确认

BFA

6 months ago