I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
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购买日期：10/06/2026
0
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MH
Mr Jamie Holt
经 Feefo 确认
3 months ago
Mr Jamie Holt 就 Kuoni 说了什么:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
3 months ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
购买日期：09/06/2026
0
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受信赖的顾客
经 Feefo 确认
3 months ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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购买日期：10/06/2026
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受信赖的顾客
经 Feefo 确认
3 months ago
Ease of booking and brilliant staff
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
购买日期：12/06/2026
0
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MB
Mrs Annette Ball
经 Feefo 确认
3 months ago
Mrs Annette Ball 就 Kuoni 说了什么:
Was not told important information prior to booking
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
购买日期：10/06/2026
0
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MT
Mrs Treena Turner
经 Feefo 确认
FRA
3 months ago
Mrs Treena Turner 就 Kuoni 说了什么:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
购买日期：08/06/2026
0
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受信赖的顾客
经 Feefo 确认
3 months ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
3 months ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
购买日期：04/06/2026
0
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MS
Mrs Pauline Stubbs
经 Feefo 确认
GBR
3 months ago
Mrs Pauline Stubbs 就 Kuoni 说了什么:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
3 months ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
购买日期：11/06/2026
0
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受信赖的顾客
经 Feefo 确认
3 months ago
Kelly at Kuoni listened and made suggestions re our trip (safari) . Very knowledgeable and has put together a great experience for us . Lovely lady to speak to and feel safe in her hands as we are in...
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Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
购买日期：30/05/2026
0
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MT
Mr Paul Thompson
经 Feefo 确认
GBR
3 months ago
Mr Paul Thompson 就 Kuoni 说了什么:
Friendly and knowledgable staff. Gave us a few really good options. Difficult to choose
Melissa
Kuoni
3 months ago
Hi Paul and Debra,
Thank you for booking with us again and sending in your lovely comments. Malaysia is going to be fantastic, please let us know if there is anything you need at any stage.
Kind regards
Melissa
