Shipping took a long time. I forgot to use my rewards on my second purchase and I won't be making a third so oh well!
Dom
Kiniki
4 months ago
Hi Jenny,
We are sorry to hear that the items were not to your liking. Please drop us an email on admin@kiniki.com so we can support you further with our 100% Satisfaction Guarantee.
With regards to the shipping taking too long - I can see that you placed the order Saturday June 6th and the order was picked and packed on Monday June 8th when we reopened after the weekend. It was collected that night and was delivered to you from the UK to US on Saturday June 11th, 5 days later as we outline online.
We do have faster services available for those that need their order faster.
Kind regards,
Kiniki.com
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NI
Niina Eomõis
经 Feefo 确认
EST
4 months ago
Niina Eomõis 就 Kiniki 说了什么:
Lihtne tellimine, tarne kiire. Suur aitäh Teile!
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受信赖的顾客
经 Feefo 确认
4 months ago
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受信赖的顾客
经 Feefo 确认
4 months ago
Second purchase after first set gave years of service.
Very fast service. Easy to get replacements if the order is mis-specified. Size up on the briefs.
