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Khyam 点评 | https://www.feefo.com/reviews/khyam-tents 的客户服务点评 | Feefo

显示全部1,842条点评

受信赖的顾客

6 years ago

Great product, horrendous customer service!

The service has been terrible. The tent I ordered arrived late after issues with couriers and Khyam blaming them. Then when I have tried to return (under their 30 day promise) it is almost impossible...

购买日期：21/11/2019

受信赖的顾客

6 years ago

Historically great products, shame about their couriers!

Had Khyam tents for over 20 years and they have been brilliant. Decided to treat myself to a new one, and 67 days on still have no tent. Have had a number of emails saying first carrier messed up and...

Jess Sidaway

Khyam

6 years ago

Thank you for leaving your comments on the service received. We would like to note that your order was delivered 7 days after you purchased, 3 hours after you left this review, and was not 67 days after. In the correspondance you were notified that it would be delivered before the middle of this week, which we have fulfilled. We wholeheartedly apologise for the unfortunate courier situation.

受信赖的顾客

6 years ago

My error it should have been 6 to 7 days. However since then trying to return the tent to you has been horrendous. The tent and groundsheet that were collected on Monday to be returned to you have been redelivered back to me yesterday!!!!! The courier would not take them back again and simply left them in the spot they were collected from but this time the boxes are damaged!!!!! If anyone on your customer service line answered or returned my calls from the messages left we could probably have this conversation out of the public domain.

产品评价

购买日期：18/11/2019

M E

Solihull

6 years ago

M E 就 Khyam 说了什么:

Khyam took my order, my money, didn’t deliver and went into administration

I ordered a Sun Canopy from Khyam on 08/12/19 and was emailed on 09/12/19 to say it was dispatched. I chased them on 12/12/19 and 13/12/19 to find out where my delivery was and got no response by...

购买日期：08/12/2019

受信赖的顾客

6 years ago

Brilliant product........ Even better when its 50% off on Black Friday.

产品评价

购买日期：10/12/2019

Tony Challice

North Devon

6 years ago

Tony Challice 就 Khyam 说了什么:

Amazing customer service & products

Absolutely fantastic customer service to match the fabulous quality of product. I’ve used Khyam products for years & they just keep getting better!

Jess Sidaway

Khyam

6 years ago

Thank you for taking to time to provide an outstanding 5 star review to go with your kind comments. We sincerely appreciate your feedback and your loyal custom! We hope you enjoy your new purchase.

产品评价

购买日期：03/12/2019

受信赖的顾客

6 years ago

Addiquate

Notification of delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide feedback for the service received when purchasing with us. If you had any concern or issue with the service please feel free to email us on info@khyam.co.uk so that we can resolve this for you.

购买日期：02/12/2019

受信赖的顾客

6 years ago

Great product. Fast delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide great 5 star feedback! We hope you enjoy your purchase.

产品评价

购买日期：30/11/2019

Michael Davison

6 years ago

Michael Davison 就 Khyam 说了什么:

Wish I'd got one years ago!

Not the cheapest normally (got a really good black Friday deal) but definitely great quality and complete with everything you need! Clever pole system too.

Jess Sidaway

Khyam

6 years ago

We sincerely appreciate you taking the time to provide an excellent 5 star review. We hope you enjoy your new Khyam purchase!

购买日期：01/12/2019

Pat Trussell

6 years ago

Pat Trussell 就 Khyam 说了什么:

Positive

Good communication, delivery as promised

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to give great 5 star feedback for your experience when ordering with us. We hope you enjoy your purchase.

购买日期：30/11/2019

受信赖的顾客

6 years ago

Always prompt reliable service

Kyham products have always served me well, I’ve had a couple drive away awnings now and the only reason I changed one was to get a different model my existing one at that time was still as new...

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide us with kind comments and a great 5 star rating. We're very pleased to hear that you're happy with your purchase and also thank you for your loyal custom.

产品评价

购买日期：27/11/2019

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Khyam 点评

Biker该产^品的更^多点^评 (17)浏览产品网站The tent seemed fine, but the sizing came up small

Motordome Tailgate Clip In Groundsheet该产^品的更^多点^评 (4)浏览产品网站Good

Privvy Bivvy Reconditioned Model Sage Green该产^品的更^多点^评 (1)浏览产品网站As always Khyam have again surpassed expectations on quality & ease of pitching & packing away. Very happy.

Igloo该产^品的更^多点^评 (11)浏览产品网站Great product.

Pole And Clamp Kit该产^品的更^多点^评 (1)浏览产品网站Very handy piece of kit at a great sale price

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？