I complained about how much the machine shook when using the scraping blade but it was dismissed without any concern.
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Gemma
Kenwood
1 year ago
Good Morning,
Thank you for taking the time to share your experience with Kenwood.
We are sorry for the issues you have experienced, did you know that the bowl tools can be height adjusted so that the either sit lower or higher in the bowl as required? I have popped a short video below on how to do this.
https://www.youtube.com/watch?v=io-36JR5hp4
regarding creaming beater there will be slight movement as the rubber has very tight contact with the metal bowl to ensure ingredients such as butter and sugar are creamed together well.
If you have any further questions our customer care team can be reached via the link below.
https://www.kenwoodworld.com/en-gb/contact-us
many thanks
Gemma, Kenwood UK
购买日期：19/06/2024
0
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受信赖的顾客
经 Feefo 确认
1 year ago
对物流满意
推荐
产品评价
购买日期：29/01/2025
0
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受信赖的顾客
经 Feefo 确认
1 year ago
对物流满意
推荐
产品评价
购买日期：29/01/2025
0
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受信赖的顾客
经 Feefo 确认
2 years ago
对物流满意
推荐
Excellent
产品评价
购买日期：03/06/2024
0
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受信赖的顾客
经 Feefo 确认
2 years ago
对物流满意
推荐
产品评价
购买日期：17/06/2024
0
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AN
Angela
经 Feefo 确认
COVENTRY
2 years ago
对物流满意
推荐
Angela 就 Kenwood 说了什么:
Thorough pleased
产品评价
购买日期：17/06/2024
0
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AL
Aleksandra
经 Feefo 确认
Wrexham
2 years ago
对服务不满意
对物流满意
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Aleksandra 就 Kenwood 说了什么:
Disappointed I’ve received no response from their customer service team
Gemma
Kenwood
2 years ago
Good Afternoon,
Thank you for sharing your experience with us.
I have taken a look into your contact with our customer care team and can advise that our team have sent you an email requesting some product information to enable your issue to be resolved.
I have sent an email to you directly to ensure that you have received all details required.
Many Thanks
Gemma
AL
Aleksandra
2 years ago
Hi Gemma. I only received a response to the second message I have sent. I have already provided all the details requested in my first message.
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
With 70 years of design and engineering expertise, Kenwood is dedicated in offering innovative products that deliver exceptional reliability and durability to ensure ongoing performance to withstand the rigours of everyday cooking
