Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Kens Yard 点评

https://www.kensyard.co.uk

良好

Kens Yard is the UK's largest stockist of Kahrs flooring with over 25,000m2 in stock.

服务

3.7

产品

过去一年内的条评价

显示全部98条点评

受信赖的顾客

经 Feefo 确认

3 years ago

I ordered the wood by telephone. The sales person was super efficient and very knowledgeable. I was charged for courier delivery but the wood did not arrive on time before my floor layer left.

产品评价

购买日期：06/12/2022

Jonathan Whitehead

经 Feefo 确认

3 years ago

Jonathan Whitehead 就 Kens Yard 说了什么:

Good product knowledge for Bruce, they ordered the flooring from Sweden It arrived in 10 day and couriered to me 2 days later it will be laid tomorrow My clients are very pleased Jon Whitehead...

产品评价

购买日期：29/11/2022

受信赖的顾客

经 Feefo 确认

3 years ago

Great Service. Kept up to date with tracking. Item arrived on time. Many thanks.

产品评价

购买日期：27/11/2022

受信赖的顾客

经 Feefo 确认

3 years ago

I've not received my order

Luke

Kens Yard

3 years ago

Hi Linda, Apologies you've not received your free sample. We use Royal Mail to send out the flooring samples and unfortunately, the timing of your order coincided with widespread postal strikes. We will endeavour to get your sample to you as soon as possible. Kind Regards, Luke Bell --------------------- General Manager Kens Yard

受信赖的顾客

3 years ago

Thank you for your response, good customer service

产品评价

购买日期：24/11/2022

受信赖的顾客

经 Feefo 确认

3 years ago

Great customer service

Sign of an excellent company when they deal with issues well. I had a problem using a discount code and someone called me back within 5 minutes with a fix despite the IT person being on holiday. One...

产品评价

购买日期：26/10/2022

受信赖的顾客

经 Feefo 确认

3 years ago

Excellent customer service

Website very clear; Bruce was marvellous in explaining the product and process. Ease of transaction good also.....just hope the product now lives up to expectation.

购买日期：08/11/2022

Sara Wade

经 Feefo 确认

3 years ago

Sara Wade 就 Kens Yard 说了什么:

Really helpful. Prompt response, great communication, friendly people. Will definitely return

购买日期：11/11/2022

Andy

经 Feefo 确认

Surrey

3 years ago

Andy 就 Kens Yard 说了什么:

Great helpful service - got me out of a real hole !

Really helpful efficient and the prompt delivery .

产品评价

购买日期：17/11/2022

受信赖的顾客

经 Feefo 确认

3 years ago

I am very happy with the sample they sent me, it's good quality.

It will transform my little kitchen space into a room I will be happy to be in.

产品评价

购买日期：27/10/2022

Kate Carne

经 Feefo 确认

3 years ago

Kate Carne 就 Kens Yard 说了什么:

They delivered to the wrong address

购买日期：28/10/2022

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Kens Yard 点评

Kahrs Oak Sky该产^品的更^多点^评 (1)浏览产品网站The wood is beautiful and I know it will be durable as previously I have had Kahrs wood flooring. Oak Sky is however very mat and seems to have little barrier to staining, also the top layer is more...阅读更多

Kahrs Oak Kinda该产^品的更^多点^评 (1)浏览产品网站Great service I will use them again

Free sample该产^品的更^多点^评 (6)浏览产品网站Unfortunately I've not received my order yet

Kahrs Grey Oak Engineered Wood Flooring该产^品的更^多点^评 (2)浏览产品网站Yet to have fitted but all seems good

Silver Lux 3mm Acoustic Underlay with DPM for Wood Floors, 15m2 Rolls该产^品的更^多点^评 (8)浏览产品网站This was on offer free with the product so great saving

Kahrs Solid Scotia该产^品的更^多点^评 (6)浏览产品网站Just needed to finish job - decent quality

Free sample该产^品的更^多点^评 (6)浏览产品网站I love the colour, a perfect match with my worktop and will make my kitchen look brighter and larger. It was a very pleasant surprise when I saw it.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？