Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Kelvin Francis Ltd 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部216条点评

受信赖的顾客

1 year ago

5 Star! Highly recommend

Excellent communication throughout the process. They were also very helpful in recommending a house clearance company and a local solicitor which was very useful. I have only praise for their...

Matthew

Kelvin Francis Ltd

1 year ago

Thank you so much for your kind words. We are very grateful that you chose to trust us with the sale and we were glad that the sale concluded swiftly - Matt

Jo Wynne-Williams

Cardiff

2 years ago

Jo Wynne-Williams 就 Kelvin Francis Ltd 说了什么:

Fantastic Experience

Selling my house with Kelvin Francis took all of the potential stress out of the experience. I was kept informed at all times of progress and never had to make phone calls to anyone myself to check...

受信赖的顾客

2 years ago

Above and beyond

Mark Doody went above and beyond to keep us informed not only of the progress of our purchase but also the progress of our sale which was being handled by another agency. He advised us of issues...

Andrew Richards

Penpedairheol

2 years ago

Andrew Richards 就 Kelvin Francis Ltd 说了什么:

Excellent customer service. Would highly recommend to others.

I was very happy with the service I received from everybody concerned. I appreciate the fact that I was regularly updated on progress which I found to be a great help. In particular Mark was very...

Matthew

Kelvin Francis Ltd

2 years ago

Thank you for your review Andrew. It was a pleasure acting for you in the sale and Mark is very grateful for your kind words. Wishing you all the best with your future plans - Matt

Andrew Richards

Cardiff

2 years ago

Andrew Richards 就 Kelvin Francis Ltd 说了什么:

Very happy with the service that I receive and would recommend.

Kelvin Francis Ltd have been managing my rental property for approx 10 years and I am very pleased with the service that I have received. During that time there have only been two different tenants...

Matthew

Kelvin Francis Ltd

2 years ago

Hi Andrew. Thank you for leaving us your review. Our Lettings Team are thrilled to hear such lovely comments! We are so pleased that you have remained a long term Client of ours and hope that we can continue to provide the same service to you for many years to come - Matt, Kelvin Francis

Hywel Jones

2 years ago

Sacha

Cardiff

2 years ago

Sacha 就 Kelvin Francis Ltd 说了什么:

Excellent communication

A pleasure to deal with, excellent communication, very professional estate agents.

Matthew

Kelvin Francis Ltd

2 years ago

Thank you Sacha and it’s a lovely property you’ve bought which we hope you enjoy. Best wishes from all the team here - Jan

Jade Goodman

2 years ago

Jade Goodman 就 Kelvin Francis Ltd 说了什么:

Nothing but praise and thanks!

An absolutely impeccable service. I ended up speaking to the majority of the team at one point or another due to a tricky sale with a different estate agent and every single person I dealt with was...

Matthew

Kelvin Francis Ltd

2 years ago

Thank you Jade for your lovely review. We are really glad that you had such a good experience with us and wish you many happy years in your new home - Matt

Judith Lloyd-Jones

Newport Gwent

2 years ago

Judith Lloyd-Jones 就 Kelvin Francis Ltd 说了什么:

Excellent service .All staff friendly helpful and pleasant .

Excellent all round . Everybody friendly helpful supportive and pleasant

Matthew

Kelvin Francis Ltd

2 years ago

Thank you for your review. We wish you every happiness for your retirement bungalow, once the extension and refurbishment works are completed - Tony.

Andy Hulse

Cardiff

2 years ago

Andy Hulse 就 Kelvin Francis Ltd 说了什么:

Ist class experience

Kelvin Francis is a 1st rate estate agency. From the first meeting with Jan, the experience was both professional and friendly. I was kept informed every step of the way with regard to interest,...

Matthew

Kelvin Francis Ltd

2 years ago

We really appreciate your kind words and thank you for all the chasing you did yourself as well. It really does make a difference when the client is on board and proactive. Many thanks and have a lovely Christmas & New Year - Jan

没有收到评价邀请？

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息