Very bad communication with the customers. I have contacted them a few days ago to arrange a refund for me and tell me how I can return it and they haven't replied.
I absolutely appreciate that UK business is facing unprecedented challenges at this time but I waited a few weeks for someone to get in touch over a faulty product. However, when they did get in...
After I made the purchase I didn't recieve a confirmation email but it was quickly resolved after sending a support message on the Kally website with the help of a very friendly customer success team...