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Science and Nature 点评 | https://www.feefo.com/reviews/junior-science-nature 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

3 years ago

No magazine & no replies to inquiries!!

I still haven’t received the magazine, & I still haven’t received a reply to my request to cancel my subscription!

受信赖的顾客

经 Feefo 确认

4 years ago

My grandchildren love it.

Good service. Efficient and courteous.

sarah.allen

Science and Nature

4 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are happy with our service. Kind regards, Sarah

Yasmina Adesokan

经 Feefo 确认

Glasgow,Scotland

4 years ago

Yasmina Adesokan 就 Science and Nature 说了什么:

I love it!

The simplicity in conducting the experiments impressive. Instructions clear and concise

sarah.allen

Science and Nature

4 years ago

Hi and thank you so much for taking the time to leave feedback. I am so pleased to hear you are enjoying Science and Nature magazine. Kind regards, Sarah

受信赖的顾客

经 Feefo 确认

4 years ago

A fascinating read

I took advantage of the offer of 3 copies for £5 to see if it was suitable for my 6yr old granddaughter. It is a very good, and interesting magazine, but a little advanced for her. I will look at it...

emma

Science and Nature

4 years ago

Hello and thank you, I really appreciate you taking the time to leave feedback. I am so pleased to hear your granddaughter is enjoying Science and Nature. Kind regards, Emma

受信赖的顾客

经 Feefo 确认

4 years ago

Consistently late or missing issues

I have not even received this publication. Everything I have ordered so far has been late. The publications themselves are great - which is why I need to receive them in a more timely fashion!

emma

Science and Nature

4 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Science and Nature subscription. I have checked your subscription and the copies are being dispatched on time however we would ask that as you are based overseas to allow extra time for delivery, as well as taking into consideration the current postal delays. If you have any further questions or queries please do no hesitate to contact me. Kind regards, Emma

William Bruce Gauntlett

经 Feefo 确认

4 years ago

William Bruce Gauntlett 就 Science and Nature 说了什么:

When I ordered my first copy, I was told it would be sent to my grandson in Italy but it never arrived and.after many weeks of waiting and enquiring speaking to someone in a foreign country that I...

emma

Science and Nature

4 years ago

Hi, thank you for taking the time to leave feedback. I am really sorry to hear the copies had not been arriving with your Grandson. As he is based overseas, the delivery would have unfortunately be subject to the delays within the postal system. I am pleased he is still able to enjoy the magazine with the recent address change. I have added a further two free copies on the end of the subscription for him to enjoy. Kind regards, Emma

受信赖的顾客

经 Feefo 确认

4 years ago

I really like the articles - they are interesting and informative I like the posters of the lions I want to make a bird feeder in a cup

ben.hart

Science and Nature

4 years ago

Hi, thank you for your feedback. I appreciate you taking the time to reply. I hope you continue to enjoy reading Science and Nature magazine. Kind regards, Ben.

Deepika Sandeep

经 Feefo 确认

4 years ago

Deepika Sandeep 就 Science and Nature 说了什么:

Very informative

Very informative, my 9 year old loves to read everything in the book!

ben.hart

Science and Nature

4 years ago

Hi, thank you for your feedback. I appreciate you taking the time to reply. I hope you continue to enjoy reading The Week Junior Science and Nature magazine. Kind regards, Ben.

受信赖的顾客

经 Feefo 确认

4 years ago

Magazine arrived late and ripped. Got a quick reply from magazine, and they offered another copy. However that was nearly 2 weeks ago.

ben.hart

Science and Nature

4 years ago

Hi, Thank you for your feedback. I am sorry to hear your replacement copy never arrived. I have just reordered another copy for you and hope you receive this shortly. Please don't hesitate to contact me if you have any questions or concerns. Thank you for your patience while we resolve this for you. Kind regards, Ben.

Rachel Bailey

经 Feefo 确认

4 years ago

Rachel Bailey 就 Science and Nature 说了什么:

Fab magazine

The magazine is full of interesting science and nature facts put in a way that relates to children (my daughter is 11 years old) but has enough depth to be of interest to be suitable for teenagers...

ben.hart

Science and Nature

4 years ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Science and Nature. Kind regards, Ben.

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