Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Johnston Oils 点评

https://www.johnston-oils.co.uk

卓越

Johnston Oils have been delivering heating oil and commercial fuels across Scotland and parts of England since 1965

服务

4.9

1,765

1,878

过去一年内的条评价

显示全部8,409条点评

MRS LEIGH TOUGH

经 Feefo 确认

8 years ago

MRS LEIGH TOUGH 就 Johnston Oils 说了什么:

Would be a better service if when they know you have ran out they tried to come next day with some fuel.tank so old can’t get top up gauge on it either

Gary

Johnston Oils

8 years ago

Thank you Mrs Tough for the review of our service and we're sorry to hear that you unfortunately ran out of heating oil. I'm glad that the Johnston Oils Team managed to deliver some oil to you the next day, however this situation can be inconvenient and hopefully through our Top Up service this will not happen again.

We were hoping that we could have supplied you with an electronic senor that would relay your oil levels from your tank back to a monitor in your house, however as you have established the age of the tank may prevent us from fitting this sensor to the top of the tank.

Through our Top Up service we have now agreed your delivery dates for the full year and have them scheduled into our system, this will ensure that you will always have heating oil in your tank.

Thanks again for the review

受信赖的顾客

经 Feefo 确认

8 years ago

Excellent service

As always an excellent, friendly and efficient service. Thank you

MARGARET MOONEY

经 Feefo 确认

Eh479af

8 years ago

MARGARET MOONEY 就 Johnston Oils 说了什么:

Polite on the phone and Speedy delivery despite having opted for the economy delivery as tank wasn't to low ..thanks

J SINCLAIR

经 Feefo 确认

8 years ago

J SINCLAIR 就 Johnston Oils 说了什么:

Excellent service from friendly professional people.

Consistently excellent service. Always deliver as promised and will pull out the stops to deliver quickly if needed. Very helpful and friendly.

MRS CATHERINE HAWKINS

经 Feefo 确认

8 years ago

MRS CATHERINE HAWKINS 就 Johnston Oils 说了什么:

Speedy delivery, morning delivery excellent thankyou

MR DAVID EDGAR

经 Feefo 确认

8 years ago

MR DAVID EDGAR 就 Johnston Oils 说了什么:

I found your team very friendly and professional. Yes I would recommend them to others.

受信赖的顾客

经 Feefo 确认

8 years ago

Received prompt delivery

Mrs Denise Ashwood

经 Feefo 确认

Nr Cleghorn

8 years ago

Mrs Denise Ashwood 就 Johnston Oils 说了什么:

Second to None Customer Service!!!

These guys have come to our rescue over the Xmas period when our normal supplier Brogan gave us a 10 day window for refuelling!!! An insult. Yet Johnson appeared the next day and at no more cost than...

MR NEIL ROBERTS

经 Feefo 确认

8 years ago

MR NEIL ROBERTS 就 Johnston Oils 说了什么:

Helpful and polite

MRS LORRAINE HUMPHREYS

经 Feefo 确认

8 years ago

MRS LORRAINE HUMPHREYS 就 Johnston Oils 说了什么:

Brilliant

Excellent customer service and prompt delivery. I have been approached by another provider but would not move as I'm extremely happy with yourselves.

Gary

Johnston Oils

8 years ago

Hi Lorraine,

Thank you for the fantastic review. The team at Johnston Oils always try to meet or even surpass our customers expectations and it's great to hear that you're happy to remain a Johnston Oils customer.

Many thanks

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息