The customer service personnel are always very helpful and friendly.
产品评价
Klaudia - Help Team
JewelleryMaker
9 days ago
Hi Fiona,
Thank you for your reviews.
We’re sorry to hear that both items didn’t fully meet your expectations. We understand your disappointment with the stability of the Third Hand with 5x Magnifier and appreciate your feedback regarding the base design.
We’re also sorry that you felt the JewelleryMaker Handbook with Technique Sheets did not offer the value you expected. Your feedback is very important to us, and we will ensure your comments are passed on to the relevant teams for consideration.
Please remember that if these items are not suitable for your needs, you’re welcome to return them within 30 days for a full refund.
We apologise for any disappointment caused, and if there’s anything we can assist you with further, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
This service has been great delivery or refunds in reasonable time have had issues in the past when an order went missing,I was asked to knock on neighbours doors to check if the order has been left...
Have been with Jewellery Maker for years, probably from not long after they started. I wouldn't have stayed if they were not the best. Always great products, great community, and fantastic service....
Some staff are more helpful than others in customer service. At times left on hold too long before call contents. Great having guest designers on TV daily.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
