JM's customer service has dipped dramatically in the last 18 months. It started with a move to a new warehouse - orders lost and not fulfilled. The new website continues to have teething problems....
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Jewellery Maker
JewelleryMaker
12 years ago
We appreciate your feedback.
The 30 day money back guarantee is great for inspecting an item and making sure it is right for you. We are sorry that this particular item fell below your expectations.
If you receive a faulty item, then simply return this to us for either a refund or replacement, and we will also refund your return postage due to the item being faulty.
Kyle - Help Team
www.Gemporia.com
Most of the time Jewellery maker are excellent but I do know that I can buy some single strands cheaper on Ebay looking at Chinese sellers so perhaps this is why Jewellery maker is selling strands in...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
