Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
Looking at your account we can confirm that your return has since been received, and a refund has now been processed.
Please do not hesitate to contact us should you haveany further queries.
Kind regards,
JM
购买日期:30/07/2026
0
分享
BL
Bernadette Lacey
经 Feefo 确认
26 days ago
Bernadette Lacey 就 JewelleryMaker 说了什么:
Excellent. Delivery has got a lot better. Even though the cost has risen because of the new duty.
产品评价
购买日期:29/07/2026
0
分享
BL
Bernadette Lacey
经 Feefo 确认
26 days ago
Bernadette Lacey 就 JewelleryMaker 说了什么:
Excellent 👍
产品评价
购买日期:30/07/2026
0
分享
BL
Bernadette Lacey
经 Feefo 确认
26 days ago
Bernadette Lacey 就 JewelleryMaker 说了什么:
Excellent
产品评价
购买日期:30/07/2026
0
分享
SP
Susan Parry
经 Feefo 确认
26 days ago
Susan Parry 就 JewelleryMaker 说了什么:
Service for this purchase was good.
However I struggle with receiving a response to a query / problem via email despite the call centre advising this is the route to follow which is a shame and has...
阅读更多
产品评价
购买日期:22/07/2026
0
分享
SA
Satveer
经 Feefo 确认
27 days ago
Satveer 就 JewelleryMaker 说了什么:
Jewellery Maker (JM) in partnership with Gemporia are beyond 5 stars an invaluable gemstone expertise company within the jewellery industry. Always aspiring to give us rare opportunities to own and...
阅读更多
产品评价
购买日期:29/07/2026
0
分享
KF
Karen Forbes
经 Feefo 确认
GBR
27 days ago
Karen Forbes 就 JewelleryMaker 说了什么:
Always excellent 💜
产品评价
购买日期:28/07/2026
0
分享
受信赖的顾客
经 Feefo 确认
28 days ago
Arrived on time and in good order recommend JM
产品评价
购买日期:28/07/2026
0
分享
KW
kim winder
经 Feefo 确认
27 days ago
kim winder 就 JewelleryMaker 说了什么:
Good.
产品评价
购买日期:29/07/2026
0
分享
KW
kim winder
经 Feefo 确认
27 days ago
kim winder 就 JewelleryMaker 说了什么:
Good.
产品评价
Jayne
JewelleryMaker
26 days ago
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
Looking at your account we can confirm that your return has since been received, and a refund will be processed for you in due course.
Please do not hesitate to contact us should you haveany further queries.
Kind regards,
JM
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website