Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

jetlinecruise.com 点评 | https://www.feefo.com/reviews/jetlinecruise-com 的客户服务点评 | Feefo

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Fiona Holmes

5 years ago

购买日期：05/10/2019

Fiona Holmes 就 jetlinecruise.com 说了什么:

Excellent trip yet again

Just returned from my second cruise booked with jetline. Another painless experience with all transfers etc taken care of and at a price I couldn't match elsewhere. Their customer service is...

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Kallum

jetlinecruise.com

5 years ago

Hello Fiona, We are glad to hear that you once again had a excellent cruise. It is great to hear that you decided to book with us again, we look forward to hopefully booking your next adventure soon. Regards, Kallum

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受信赖的顾客

5 years ago

购买日期：18/07/2019

GREAT HOLIDAY WELL ORGANISED AND GOOD VALUE FOR MONEY

ARRANGEMENT OF HOTELS, FLIGHTS AND TRANSFERS WERE VERY GOOD. THE CRUISE WAS AS DESCRIBED

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受信赖的顾客

5 years ago

购买日期：18/02/2019

Need to check every detail of your holiday to ensure correct booking

Poor attention to detail, requiring us to check all information, Outbound flight to California, for a cruise from Chile. Return flight to Canada instead of Heathrow. Above only spotted because I am...

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Trusted Customer

Wirral

5 years ago

购买日期：21/07/2018

Trusted Customer 就 jetlinecruise.com 说了什么:

Great value holiday

This is our 2nd cruise booked with Jetline. As much as they can they kept us informed it upcoming information.

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受信赖的顾客

5 years ago

购买日期：02/10/2019

All was booked with no problems at all

The service and help I received from Jetline was really good. They were very professional and courteous. Will definitely use them again.

Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, we look forward to booking with you again in the foreseeable future. Regards, Kallum

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受信赖的顾客

5 years ago

购买日期：03/01/2020

This company met all my expectations

Prince was very efficient and the transfers/hotel/cruise all met my expectations

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad that we met all of your expectations, Prince will be happy to hear this. Regards, Kallum

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Gillian Hack

5 years ago

购买日期：16/11/2019

Gillian Hack 就 jetlinecruise.com 说了什么:

A credit to Jetline

Very professional and very pleasant. A credit to your company. Also extremely knowledgeable in our booking.

Kallum

jetlinecruise.com

5 years ago

Hello Gillian, Thank you for your review, we are pleased to hear you rated our company service! Regards, Kallum

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受信赖的顾客

5 years ago

购买日期：26/07/2019

Transportation arrangements/companies used very poor.

The GetTransfer transport from the cruise terminal to Epic Hotel Miami never turned up.The carrier Michael Goldin never replied to voice messages, not even to say he couldn't do the transfer. Despite...

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Karlene Davis

5 years ago

购买日期：20/05/2019

Karlene Davis 就 jetlinecruise.com 说了什么:

Once the cruise was booked communication seemed impersonal.

Efficient and responsive communication but the time of flight departure was incorrect.

Kallum

jetlinecruise.com

5 years ago

Hi Karlene, We are sorry to hear about the flight time being incorrect, was this on the original booking documents you received from us? We are aware plane times do change however you would of been made aware of this. If not, then we will run this through the admin team to see what went wrong. Regards, Kallum

Karlene Davis

5 years ago

Two separate times was on the documentation which I received from Jetline.

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Kallum

jetlinecruise.com

5 years ago

We are sorry to hear about the distress caused on your cruise. We will make our product team aware of your comments.

Karlene Davis

5 years ago

Jetline should have informed us that a large number of passengers would embark twice during the cruise in Martinique (2000) and Guadeloupe (800). Services were designed around the needs of the majority French speaking guests.

受信赖的顾客

5 years ago

购买日期：13/02/2019

More scrutiny needed

As expected

Kallum

jetlinecruise.com

5 years ago

Hi, We are sorry to hear you think we need more scrutiny. We always aim to make sure our attention to detail and critical observation skills are as expected of us. We will make our training department aware of your review, thank you. Regards, Kallum

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关于jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

为什么 Feefo 的评价是值得信赖的？

jetlinecruise.com 点评

MSC GRANDIOSA该产^品的更^多点^评 (2,250)浏览产品网站Excellent value for money, would definitely recommend

Eclipse该产^品的更^多点^评 (2,250)浏览产品网站VERY NICE BALCONY TYPE CABIN WITH GOOD SIZE BATHROOM. THE SHIP'S INTERIOR WAS CONTEMPORARY AND MODERN. THE FOOD WAS OK BUT NOT EXCEPTIONAL. THE ENTERTAINMENT IN THE THEATRE WAS FAIRLY GOOD...阅读全部

MS Zaandam该产^品的更^多点^评 (2,250)浏览产品网站Enjoyed the holiday

Voyager of the Seas该产^品的更^多点^评 (2,250)浏览产品网站Great value for money holiday/cruise!

norwegian gem该产^品的更^多点^评 (2,250)浏览产品网站The cruise I booked all went smoothly. No problems arose at all.

Fascination该产^品的更^多点^评 (2,250)浏览产品网站We enjoyed the cruise but the ship was often too cold from A/c and music too loud in public areas. Otherwise great experience. We were well looked after!

Azura该产^品的更^多点^评 (2,250)浏览产品网站Everything was perfect. A really good cruise.

Crown Princess该产^品的更^多点^评 (2,250)浏览产品网站Excellent all round.

Preziosa该产^品的更^多点^评 (2,250)浏览产品网站Apart from the embarkation in Barbados, there was 4 other embarkations and safety drills in Martinique and Guadeloupe. Very disruptive to 2 week passengers. Food on the ship terrible.

Ruby Princess该产^品的更^多点^评 (2,250)浏览产品网站Tired old ship with limited leisure facilities. In need of refurbishment.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？