Jerseytravel 点评

Thank you for taking the time to review us and acknowledging the great service delivered by JerseyTravel :)

Thank you for the 5-star review and acknowledging the great service delivered by JerseyTravel :)

Excellent!

Thank you for the 5-star review! Easy is what we want for our clients :)

We are sorry that your found our assistance poor when contacting us about your flight delay. As advised during your telephone conversation with our agent, there is only limited assistance we can offer for clients that are experiencing delays after arriving at the airport and checking in, which you seemed to understand. At the time of phoning, you appeared to have been given a new departure time by the airline already. We phoned the hotel to make them aware of your late arrival as requested. We always aim to offer exceptional customer service and to help our clients with any travel issues they might experience. We regret that you have had to suffer from a travel delay due to weather and that you found us unhelpful but there is little we can do but to rely on the airline's duty of care to look after their clients during these times and minimise any disruption to them.

Thank you for taking the time to review us and acknowledging the great service delivered by JerseyTravel :) We're happy that you enjoyed your holiday in the beautiful island of Jersey.

Like it should be!

5-star experience, 5-star review!

Excellent!