First class service ,We missed some items off our order and the staff phoned me to check what we had ordered,as the items ordered required additional parts so they were added to our original order ...
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Fleur
JDP
7 years ago
Thanks Stephen for the first class review! JDP take pride in the fact that our staff are some of the best in the industry, they are very knowledgeable! If we spot something that doesn't seem quite right, we like to go above and beyond to make sure our customers get exactly what they need! If you need any assistance with your next project do not hesitate to get in touch :D
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 JDP 说了什么:
Ease of doing the transaction and speedy delivery
Fleur
JDP
7 years ago
Thanks Ricki for the 5-stars! :D
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受信赖的顾客
经 Feefo 确认
7 years ago
Dan was very helpful in giving me confidence that the delivery would be managed and kept me informed as to when timings. Yes I’d recommend
Fleur
JDP
7 years ago
Thank you for the great review and saying you would recommend us! Please do! We will pass your comments onto our team and we look forward to your next order with us! :D
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 JDP 说了什么:
Worst supplier I have ever given an order to
Failed to actually deliver the goods I paid for, despite 2 telephone calls complete failure even to call me back with update on delivery. I will now be seeking a full refund since having to go...
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Fleur
JDP
7 years ago
Hi David, Firstly, I would like to apologise in the delay for your order. I understand one of my colleagues has spoken to you explaining that our courier had misplaced your order and couldn't let us know of an update, despite us chasing them.We got an answer this morning, saying that they found your order and it is going to be delivered this afternoon. After speaking with my colleague we know that you have purchased the item elsewhere now, therefore we have issued a full refund on your order and have asked the couriers not to deliver. We deliver using a variety of transport options, including our own vehicles and courier services. In this instance your order got sent on a third party courier and we will be passing on your comments with the issue to them and our sales team, so we can try to prevent this situation from happening again.I apologise for any inconvenience that this may have caused and hope it doesn't put you off from ordering with us again. If you need anything for your next project, please get in touch as our sales team would be more than happy to assist you with this!Kind RegardsFleur
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Trusted Customer
经 Feefo 确认
Romsey
7 years ago
Trusted Customer 就 JDP 说了什么:
Very Satisfied, Excellent service.
Delivery on Time, Good product and prices, Very friendly and helpful delivery driver.
Fleur
JDP
7 years ago
Thank you John for the excellent review! Very much appreciated! :D
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 JDP 说了什么:
got what I wanted when I wanted it.thanks JDP
Fleur
JDP
7 years ago
Thank you Mark! If you need us again you know where we are! :D
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 JDP 说了什么:
Friendly & efficient service.
Fleur
JDP
7 years ago
Thanks James for the good review! Much appreciated :D
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Trusted Customer
经 Feefo 确认
gloucester
7 years ago
Trusted Customer 就 JDP 说了什么:
great service
Fleur
JDP
7 years ago
Thanks Andrew for the 5-stars!
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 JDP 说了什么:
Super quick and efficient
Fleur
JDP
7 years ago
Those comments Julie are exactly what we want to hear! So thank you :D
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.