Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Jackson Lees评论

显示全部1,140条点评

受信赖的顾客

经 Feefo 确认

3 years ago

Transfer of house ownership

Bev is great - she explained the process clearly, kept me well informed, was professional and available throughout, and everything was concluded within the timeframe I expected.

Nicky

Jackson Lees

3 years ago

Thanks for the 5 star review. We're delighted that Bev and the team were able to assist you and you were pleased with the clear communication and professional service you received. Kind regards Nicky Jackson Lees

受信赖的顾客

经 Feefo 确认

3 years ago

Stacey Williams gave us excellent service

Yes the lady Stacey Williams was excellent kept us informed all the time while dealing with our issue to our our son on our house deeds

Nicky

Jackson Lees

3 years ago

Thanks for the 5 star review. We're delighted that you were pleased with the friendly and efficient service you received. Kind regards Nicky Jackson Lees

受信赖的顾客

3 years ago

Excellent service

Mr Gregson

经 Feefo 确认

3 years ago

Mr Gregson 就 Jackson Lees 说了什么:

I recently had the pleasure of working with Bev Bishop for the purchase of my first home and I must say that her efficiency and clear communication stood out to me. The home buying process can be...

Nicky

Jackson Lees

3 years ago

Thank you for your glowing 5 star review and kind words Mr Gregson. Moving house can be a stressful and overwhelming time. We're delighted that the clear communication and friendly, professional service provided by Bev and the Team helped the process go smoothly. Wishing you every happiness in your new home Kind regards Nicky Jackson Lees

受信赖的顾客

经 Feefo 确认

3 years ago

Fantastic support and customer service

Soon as you say you’re moving house , everyone gives you their opinion .of their experience . I was filled with dread of what i had let myself in for . This couldn’t have been further from the truth...

Nicky

Jackson Lees

3 years ago

Thank you for your glowing 5 star review. Moving house can be a very stressful time and w e're delighted that the friendly and professional service provided by Janet and the Team helped the process go smoothly. Wishing you every happiness in your new home. Kind regards Nicky Jackson Lees

Celia

经 Feefo 确认

Liverpool

3 years ago

Celia 就 Jackson Lees 说了什么:

Fantastic Service

I am absolutely delighted with the superb service provided by Jackson Lees, in completing the conveyancing for our sale. From the very first contact they showed care, consideration and an excellent...

Nicky

Jackson Lees

3 years ago

Thank you for taking the time to leave us such a glowing review Mrs Lloyd-Jones. We are thrilled that you were pleased with the outstanding care, attention and high levels of communication you received from our friendly and professional team. I will forward your kind comments on to them. Kind regards Nicky Jackson Lees

Prof Brianson

经 Feefo 确认

3 years ago

Prof Brianson 就 Jackson Lees 说了什么:

Excellent and sensitive service

Responsive, clear, and professional service when preparing my will.

Nicky

Jackson Lees

3 years ago

Thank you for your 5 star review Professor Brianson. We're delighted you were pleased with the professional and efficient service provided by our caring and knowledgeable team. Kind regards Nicky Jackson Lees

受信赖的顾客

经 Feefo 确认

3 years ago

Long Delays in Completion - Over-Committed or Under-Staffed

Completion of lease went significantly (months) beyond the forecast time due to an over-capacity of workload.
Fees were reduced as a goodwill gesture, however I had concerns that the landlord...

Nicky

Jackson Lees

3 years ago

Thank you for your honest and open feedback. We are sorry you feel that we fell below our usual standard of service and apologise that there was an initial delay on our part due to being temporarily over capacity owing to recruitment needs. We understand that taking a lease can be a stressful time and unfortunately the complexities of this case, combined with additional delays from third parties, meant that things took longer than anticipated. We are pleased that the situation has been resolved and you are happy with the outcome. Wishing you continued success in your business.Kind regards Nicky Jackson Lees

Ms Clayton

经 Feefo 确认

3 years ago

Ms Clayton 就 Jackson Lees 说了什么:

Highly recommended

Fantastic as always. There are no issues with any of the services or staff

Nicky

Jackson Lees

3 years ago

Thanks for taking the time to leave us your 5 star review Ms Clayton. We're glad your experience was so positive and you were happy with the fantastic service provided by our friendly and professional team. Kind regards Nicky Jackson Lees

受信赖的顾客

经 Feefo 确认

3 years ago

Friendly service and follow up

Friendly knowledgeable staff and very helpful in answering my queries

Nicky

Jackson Lees

3 years ago

Thanks for the 5 star review. We're delighted you were pleased with the helpful and professional service you received. Kind regards Nicky Jackson Lees

Mr Roy

经 Feefo 确认

3 years ago

Mr Roy 就 Jackson Lees 说了什么:

Very very good

Nicky

Jackson Lees

3 years ago

Thanks for your feedback Mr Roy, we're pleased you were happy with the service you received from our friendly and professional team. I know you have spoken with our lovely Jannina and told her you wanted to leave her a 5 star review and we thank you for that. Wishing you all the best Kind regards Nicky Jackson Lees