Jackson Lees 点评

We really appreciate this fantastic review. We are pleased to hear that our communication was always clear throughout and we will certainly be passing this onto Emma and the team. Thank you Kind regards Elliott Jackson Lees

Thanks for your very kind review, Mr Kozielski. We are glad that our customer service was top notch and we were able to assist with your matter. Kind regards Elliott Jackson Lees

Thank you for your feedback, which provides us for the opportunity to investigate and learn from your experience. Please rest assured that we pride ourselves on our high level of communication and proactive service to ensure our client’s best interests are at the heart of everything we do. We appreciate that buying and selling property can be a stressful time and occasionally, due to the nature of those transactions, they can take longer or can be more involved than expected. Whilst we always strive to meet our client’s aspirations regarding completion dates, sometimes this cannot be achieved due to third party circumstances beyond our control.. Our records show that the sale of your property commenced in early June and completed 23 August, which is within the national average of 12-16 weeks. With regards to the communication you drafted for your Buyers, this was deemed not conducive to the progress of your transaction and therefore a commercial decision was made to not forward it at that stage. We are pleased that your sale completed, despite the additional complexities, and we wish you all the best for the future. Kind regards Nicky Jackson Lees

Thank you for your feedback as it gives us the opportunity to investigate ad improve our service where possible. We pride ourselves on our excellent communication and client care and we are sorry you feel our service felt our service was too slow on this occasion. Please be assured that we work as quickly and professionally as possible. We note that despite initial delays from your Buyer’s third parties, your sale was completed within the national average timescale of 12-16 weeks. We appreciate you taking the time to share your views and as a returning client, we would like to thank you for choosing Jackson Lees for your conveyancing matters and we would welcome the opportunity to assist you with your legal needs in the future. Kind regards Nicky Jackson Lees

Thank you for your feedback as we appreciate the opportunity to investigate and learn from your experience. Thank you also for taking time to discuss your concerns with a senior member of the Team. I am pleased to hear that, following that discussion, the matter is now resolved to your satisfaction. Kind regards Nicky Jackson Lees

Thank you for your lovely review, Mr Skinner. We are glad that Connor and Stacey were able to support you throughout this difficult time and ensuring the sale of the property went as smoothly as possible. We will pass on your kind comments to the team. Warm regards Elliott Jackson Lees

Hi Mr Black, we are sorry you were not kept informed that Maxine was leaving the company. Please be assured that our teams work closely and are aware of all intricacies relating to the Probate of your Aunt’s Will. We are pleased to note that a member of our team has spoken to you recently to discuss next steps now that the Grant of Probate has been issued. We send our condolences to you and your family. Kind regards Nicky Jackson Lees

Thank you so much for your heartfelt review. We are truly grateful for your kind words. Chris will be delighted to hear that you felt supported and informed throughout your case and that his hard work and dedication made such a positive difference for you and your family. We are deeply sorry for your loss and regret that Clive did not have the chance to meet Chris. Thank you once again for your feedback. If you need any further assistance, please do not hesitate to reach out. Kind regards Nicky Jackson Lees

Thank you for your wonderful review. It's great to know that the professional and thorough approach, along with the excellent communication you received from the team, made the process of buying your remaining shares smooth and stress-free. If you need any further assistance in the future, please don't hesitate to contact us. Kind regards Nicky Jackson Lees

Thanks for your wonderful 5-star review Mr Dodd. We're delighted to hear that Stacey and the team were able to reduce your stress levels by ensuring your property sale ran as smoothly as possible. I will pass on your kind comments. We appreciate your recommendation and look forward to assisting you and your friends with any future legal needs that may occur. Best regards Nicky Jackson Lees