Jackson Lees is a law firm in Liverpool and the Wirral (Heswall & Hoylake) providing services to personal and business clients.
服务
4.7
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5
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1
204
25
2
0
10
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过去一年内的 条评价
显示全部1,140条点评
受信赖的顾客
经 Feefo 确认
21 days ago
Good service
Prompt response, matter dealt with quickly, polite and competent staff.
Lauren Grady
Jackson Lees
12 days ago
Thank you for your lovely feedback. We're pleased to hear that you found the matter was dealt with quickly and the service friendly and professional throughout. Your comments are greatly appreciated.
Kind regards,
Lauren
Jackson Lees
0
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受信赖的顾客
经 Feefo 确认
24 days ago
Happy house-move client
Couldn’t have wished for a better service 🙏
Connor Simpson dealt with my case & I always found him willing to update & reassure me.
Communication, both by e-mail & telephone was excellent & much...
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Nicky
Jackson Lees
24 days ago
Thank you for your 5-star review. We're glad you were pleased with the support you received and that Connor's responsive and approachable service helped make what can be a challenging experience easier to navigate. Thank you for recommending Jackson Lees to others. We'll be sure to share your kind comments with the team. If we can help with any legal needs in the future, please feel free to get in touch.
Best regards
Nicky
Client Experience Manager
Jackson Lees
0
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受信赖的顾客
经 Feefo 确认
25 days ago
All very pleased
Service received was kindly and courteous. Most of the business side of things was done by my sister- in- law Mrs Patricia Marsh who seemed equally impressed by your efficiency. After an initial face...
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Nicky
Jackson Lees
25 days ago
Thank you for taking the time to share your feedback. We're pleased you found the service kind, courteous and efficient, and that the regular updates helped keep you and your family informed throughout. It's also lovely to hear that Mrs Marsh was able to manage everything smoothly from Essex and was equally impressed with the support she received. Thank you for your kind words. If we can help with anything else in the future, please get in touch.
Best regards
Nicky
Jackson Lees
0
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MS
Miss Sutton
经 Feefo 确认
GBR
29 days ago
Miss Sutton 就 Jackson Lees 说了什么:
Fantastic service from start to finish.
The service from start to finish was absolutely incredible. Our solicitor Harry was genuinely amazing, we can’t sing his praises more. He responded whenever we emailed, helped us with every query and...
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Nicky
Jackson Lees
26 days ago
Thank you for your 5-star review, Miss Sutton.
We're glad you were pleased with the friendly and professional service you received. Moving home for the first time is a significant milestone, and it's lovely to know that Harry's responsiveness, guidance and support helped make the experience a positive one.
We'll be sure to pass your kind comments on to Harry and the team. If there's anything further we can help with, please don't hesitate to get in touch.
Best regards,
Nicky
Jackson Lees
0
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MA
Mrs Appleyard
经 Feefo 确认
GBR
1 month ago
Mrs Appleyard 就 Jackson Lees 说了什么:
Efficient, caring and friendly. Always felt that I was treated as an individual, not just another client.
Nicky
Jackson Lees
1 month ago
Thank you for your 5-star review, Mrs Appleyard. We're glad you were pleased with the efficient, caring and friendly service you received, and that you felt valued as an individual throughout. Thank you for taking the time to share your feedback, we'll share your kind comments with the team. If we can help with anything else in the future, please don't hesitate to get in touch.
Best regards,
Nicky
Jackson Lees
0
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MB
Mrs Buist
经 Feefo 确认
GBR
1 month ago
Mrs Buist 就 Jackson Lees 说了什么:
Poor service
I thought on this occasion the service was very unfair as I was seeking advice for a divorce and wasn’t satisfied with the advice I was given .I made a complaint but it was more less dismissed.
I...
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Nicky
Jackson Lees
1 month ago
Thank you for taking the time to share your feedback, Mrs Buist. We're sorry that you were left disappointed following your appointment and that you did not feel the advice provided met your expectations. We appreciate that this was particularly frustrating given the positive experiences you have had with us previously.
The advice provided was based on the circumstances and information available at the time. We recognise that you were not satisfied with the guidance you received, and we also regret that you felt your concerns were not fully addressed through our complaints process.
We hope you are able to reach a resolution that works for you and wish you all the very best moving forward.
Kind regards,
Nicky
Jackson Lees
0
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受信赖的顾客
经 Feefo 确认
1 month ago
Very good service
Excellent
Nicky
Jackson Lees
1 month ago
Thank you for your 5-star review. We're glad we could support you and that you were pleased with the service you received. Thank you for taking the time to share your feedback, and i
f we can help you with any legal needs in the future, please don't hesitate to get in touch.
Kind regards
Nicky
Jackson Lees
0
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受信赖的顾客
经 Feefo 确认
1 month ago
Great Service
Quick efficient and always kept us in the loop about the sale of the property
Nicky
Jackson Lees
1 month ago
Thank you for your 5-star review. We're glad you were pleased with the quick, efficient service you received and that the team kept you informed throughout the sale of your property. We'll be sure to share your kind comments with the team, and if there's anything else we can help with, please don't hesitate to get in touch.
Kind regards
Nicky
Jackson Lees
0
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NW
Norma Wilde
经 Feefo 确认
GBR
1 month ago
Norma Wilde 就 Jackson Lees 说了什么:
Very good,after an initial problem trying to contact people every thing improved to a good service
Nicky
Jackson Lees
1 month ago
Thank you for your 5-star review, Ms Wilde.
We're sorry that you experienced some difficulty getting in touch initially, but we're glad things improved and that you were pleased with the service you received. Thank you for taking the time to share your feedback. We'll be sure to share your comments with the team. If there's anything we can assist you with in the future, please don't hesitate to get in touch.
Kind regards
Nicky
Jackson Lees
0
分享
MR
Mr Rainsford
经 Feefo 确认
1 month ago
Mr Rainsford 就 Jackson Lees 说了什么:
Good but.....
Overall good service but property sale funds not received in timely manner
Nicky
Jackson Lees
1 month ago
Thank you for your feedback, Mr Rainsford. We're pleased that you were happy with the overall service you received, and we're sorry that the timing of the transfer of your sale proceeds caused frustration. In some circumstances, particularly where completion takes place later in the day or before a weekend, bank processing times can affect when funds become available. We understand how important it is to receive funds promptly and appreciate that this was disappointing. If you would like to discuss this further, or if there's anything else we can help with, please do get in touch.
Kind regards
Nicky
Jackson Lees
Jackson Lees Solicitors is based in the North West, with offices in Liverpool and the Wirral (Heswall & Hoylake). We are an award-winning, forward-thinking law firm with one common mission; to make a positive difference through the practice of law. Jackson Lees offers a range of legal services to personal and commercial clients.
Jackson Lees Solicitors is based in the North West, with offices in Liverpool and the Wirral (Heswall & Hoylake). We are an award-winning, forward-thinking law firm with one common mission; to make a positive difference through the practice of law. Jackson Lees offers a range of legal services to personal and commercial clients.