Jackson Lees 点评

Thank you for sharing your feedback. It’s wonderful to hear you found the team prompt and welcoming. We appreciate you taking the time to let us know, and we’ll make sure your comments are passed on to those who assisted you. If you need anything further, please get in touch. Kind regards Elliott Jackson Lees

We’re sorry you feel let down by the poor communication you received during this difficult time for you and your family. We understand how frustrating it is to feel you had to chase for updates, particularly when there was a change in who was looking after you during the time we were acting on your behalf. This is not the level of service we aim to provide, and we’re sorry for any disappointment caused. Best regards, Nicky Jackson Lees

Thank you for your kind review. It’s wonderful to hear that the support you received felt so helpful and reassuring during a difficult time, and we appreciate you recognising Rebecca’s efforts in keeping you updated. We will make sure your comments are shared with her and the team. If you ever need anything further, please feel free to get in touch. Warm regards Elliott Jackson Lees

Thank you for sharing your lovely feedback. It’s great to hear that Rebecca offered such clear and thorough guidance. We’ll ensure your kind comments are passed on to her and her team. If you need any further support, please feel free to get in touch. Kind regards Elliott Jackson Lees

Thank you for sharing your kind feedback. It’s wonderful to hear you felt fully supported throughout your home‑buying journey, and congratulations on your new home. We'll make sure your comments are passed on to the team who assisted you. If you ever need further help, please feel free to get in touch. Best regards Elliott Jackson Lees

Thank you for sharing your feedback. We’re glad the initial work met your requirements, but we’re sorry to hear the overall experience didn’t meet your expectations. We understand how important clarity and confidence are when costs and next steps become more complex, and we appreciate you highlighting this. Your comments will help us review how we communicate fees and guidance so clients feel fully supported throughout. Kind regards Nicky Jackson Lees

Thank you for your lovely feedback, it’s great to hear our team provided such excellent support. We appreciate you taking the time to share this and we'll make sure your comments are passed on to those involved. If you ever need any further help, please do let us know. Kind regards Elliott Jackson Lees

Thank you for your review, it is lovely to hear that Catherine provided such supportive and prompt assistance. We truly appreciate your recommendation and will make sure your comments are shared with Catherine and the team. If you need any further help, please do get in touch. Kind regards Elliott Jackson Lees

Thank you for your review. It’s great to hear our team provided helpful and prompt support. We’ll make sure your comments are shared with those involved. If you need anything further, please let us know. Kind regards Elliott Jackson Lees

Thank you for sharing your lovely feedback. It’s great to hear you felt well looked after throughout, and that Harry kept you informed in such a kind and supportive way. We’ll be sure to pass your comments on to him and his team. Please get in touch if you ever need anything further. Kind regards Elliott Jackson Lees