Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Jackson Lees评论

显示全部1,140条点评

Mr Shingler

经 Feefo 确认

5 years ago

Mr Shingler 就 Jackson Lees 说了什么:

Excellent service. Timely and clear.

Nicky

Jackson Lees

5 years ago

Great to hear that you were pleased with our service Mr Shingler and that everything was explained clearly for you.

受信赖的顾客

经 Feefo 确认

5 years ago

Excellent service

The staff were polite and efficient and explained every step of the procedure of making my Will.

Nicky

Jackson Lees

5 years ago

Thanks for taking the time to let us know how happy you were with the service you received by our team. We're delighted to hear that we were able to explain things clearly for you and that the process of making a Will was made easy for you.

受信赖的顾客

经 Feefo 确认

5 years ago

Friendly and efficient.

Anne Forrester was personable, helpful and clear in her advice. Business like in a friendly way.

Nicky

Jackson Lees

5 years ago

We're delighted to receive your feedback on how helpful, approachable and professional our team are. Thank you!

受信赖的顾客

经 Feefo 确认

5 years ago

Caring Legal Professionals

The staff at JL made the process of writing my will a very easy one. The two members of the enquiry team who responded to my initial email and follow up phone call were helpful and pleasant to deal...

Nicky

Jackson Lees

5 years ago

Thanks for taking the time to feedback to us how helpful the team were for you. We're delighted you were so pleased with our service and advice.

受信赖的顾客

经 Feefo 确认

5 years ago

I found the staff very helpful when ever I needed further explanations regarding my will.

Nicky

Jackson Lees

5 years ago

We're delighted you found our service helpful and we were able to clarify things for you.

受信赖的顾客

经 Feefo 确认

5 years ago

Would recommend

Very professional throughout, Anne Forrester was approachable & thorough.

Nicky

Jackson Lees

5 years ago

We are so pleased you were happy with our service and will pass your great feedback on to Anne.

受信赖的顾客

经 Feefo 确认

5 years ago

Generally ok. But the person with whom I was dealing used unprofessional language. Eg on the phone she referred to “Bits and bobs’” I asked if that was a legal term and she said that it was not. I...

Nicky

Jackson Lees

5 years ago

Thank you for your feedback and expressing how you are feeling. Please rest assured that we take any concerns about service very seriously. We strive to provide the most professional standards and individually tailored advice, whilst taking the utmost care to ensure our clients understand and are happy that their instructions have been adhered to within legal guidelines. We will certainly take your comments on board to help in the future.

Mr Perry

经 Feefo 确认

Barnston, Wirral

5 years ago

Mr Perry 就 Jackson Lees 说了什么:

Very professional and friendly

Gave important advice when needed

Nicky

Jackson Lees

5 years ago

Thanks for your great Feedback Mr Perry. We are delighted that you felt our service was 5*!

受信赖的顾客

经 Feefo 确认

5 years ago

Recommended

Explained everything clearly.prompt replies. Polite and friendly

Nicky

Jackson Lees

5 years ago

We're delighted you were happy with our service. Thanks for the 5* feedback

受信赖的顾客

经 Feefo 确认

5 years ago

Good service

Very good, as expected

Nicky

Jackson Lees

5 years ago

Thanks for your feedback. We're delighted you were pleased with our service.

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Jackson Lees 点评

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？