The whole process was excellent from my initial enquiry through to completion of the booking. Savannah, the Sales Consultant, was very helpful and professional. I will definitely book with Inghams...
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Katie
Inghams
1 month ago
Hello Alan,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you had an excellent experience from your initial enquiry right through to completing your booking.
It's fantastic to know that our team provided such helpful and professional service throughout the process.
We really appreciate your kind feedback and are thrilled to hear you'll be booking with us again. - Katie
购买日期:27/07/2026
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LA
Laurence
经 Feefo 确认
GBR
2 months ago
Laurence 就 Inghams 说了什么:
Always use inghams for my ski trips
Katie
Inghams
1 month ago
Hello Laurence,
Thank you for your lovely review and for your continued loyalty.
We're delighted to hear that you choose Inghams for your ski trips, and we truly appreciate your ongoing support.
It means a great deal to us that you continue to place your trust in our team.
We hope you have another fantastic holiday and look forward to welcoming you again. - Katie
Initially frustrating as I tried multiple times to book on the Ingram’s website only to reach the ‘checkout’ and be told there was a problem and that I needed to phone. As I was only free to make my...
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Katie
Inghams
1 month ago
Hello Ruth,
Thank you for taking the time to share your feedback.
We're sorry to hear that you experienced difficulties completing your booking online, and we appreciate how frustrating this must have been, particularly as you were only able to book outside of our office hours.
We're delighted to hear, however, that once you were able to get in touch, our team provided prompt, helpful and efficient service, ensuring your holiday was booked without any further issues.
Your comments about both the website experience and the service you received are greatly appreciated and will be shared with the relevant teams.
Thank you again for your feedback. - Katie
There was a short wait to be connected to a staff member, but the actual booking experience was seamless. The staff member was friendly, patient and efficient, and the booking was made in minutes as,...
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Katie
Inghams
1 month ago
Hello Nicolette,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that, although there was a short wait to speak with one of our team, the booking process itself was smooth and straightforward.
It's wonderful to know that you received friendly, patient and efficient service, and that having your details on file helped make the process even quicker.
We truly appreciate your continued loyalty and are so pleased you had such a positive experience.
We hope you have a fantastic holiday. - Katie
A simple and straightforward booking process over the phone.
Normally I’d book online but needed to call to ensure my son had the right lift pass.
Katie
Inghams
1 month ago
Hello Clare,
Thank you for taking the time to leave us a lovely review.
We're delighted to hear that you found the booking process simple and straightforward.
It's great to know our team could help ensure your son had the correct lift pass, giving you peace of mind before your holiday.
We really appreciate your kind feedback and hope you have a fantastic trip. - Katie
We honestly have had a really challenging time securing a Jan ski holiday in Morzine
We started out with Eva , she had to request some things from the hotel . She went on vacation and we had to chase...
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Katie
Inghams
1 month ago
Hello,
Thank you for taking the time to share your feedback, and for choosing to book with us again.
We're sorry to hear that arranging your ski holiday proved to be such a frustrating experience.
We appreciate how disappointing it must have been to have to chase for updates and be passed between different team members, particularly after your original enquiry was affected by annual leave.
While we're pleased to hear that everyone you spoke to was helpful and that your holiday was eventually secured, we're sorry that the overall process felt disjointed and more complicated than it should have been.
hank you again for your patience and for your continued support.
We hope you have a fantastic holiday in Morzine and that we can provide you with a much smoother booking experience next time. - Katie
A very straight forward book process with friendly and helpful staff.
Katie
Inghams
1 month ago
Hello Richard,
Thank you for your lovely review.
We're delighted to hear that you found the booking process straightforward and that our team provided friendly and helpful service throughout.
We really appreciate your kind feedback and hope you have a fantastic holiday. - Katie
购买日期:23/07/2026
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受信赖的顾客
经 Feefo 确认
2 months ago
The agent was very helpful . Nice to speak to a human being.
Katie
Inghams
1 month ago
Hello,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found our agent helpful and that you enjoyed speaking with a member of our team. - Katie
Booking on line failed at the last hurdle so I spoke to a customer service agent. A very pleasant lady who took all our booking details quickly and we ended up with the holiday we wanted with deposit...
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Katie
Inghams
1 month ago
Hello,
Thank you for taking the time to leave us a review.
We're sorry to hear you experienced an issue when booking online, but we're delighted that one of our customer service agents was able to step in and help.
It's wonderful to know that your booking was completed quickly and efficiently, and that you were able to secure the holiday you wanted. - Katie
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.