Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

ILX Group评论

受信赖的顾客

9 years ago

Problems with adobe flash

Hayley Rissmann

ILX Group

9 years ago

Hello,

We're sorry there was a delay in getting back to you, we wanted to investigate the best way to resolve this for you. Would you be able to direct your query to contactus@ilxgroup.com? This is the best point of contact for any issues with e-learning materials. We're sorry you experienced difficulties with your course, we welcome any feedback on how to improve.

Kind Regards,

Hayley

产品评价

购买日期：07/03/2017

0

受信赖的顾客

9 years ago

Great taught course, informative and practical.

The course itself was great. Very informative, practical and a great tutor. The pre-course needs checking. I didn't receive my manual until the day before (after chasing) which left not time before...

Hayley Rissmann

ILX Group

9 years ago

Hello,

We apologise for the delay in receiving your manual, but are glad to hear that overall you had a good experience on our course. We appreciate your feedback and wish you the best in getting the most out of your course.

Kind Regards,

Hayley

产品评价

购买日期：03/08/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer 就 ILX Group 说了什么:

Good teacher and the location

产品评价

购买日期：25/07/2017

0

受信赖的顾客

9 years ago

Well organised, professional and helpful

Very efficient, quick response, friendly helpful staff

Hayley Rissmann

ILX Group

9 years ago

Hello,

That's great to hear! Thanks a lot for the review. We're glad that you got the most out of the course.

Kind Regards,

Hayley

产品评价

购买日期：26/06/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer 就 ILX Group 说了什么:

Helpful throughout and flexible around the candidate's needs

Hayley Rissmann

ILX Group

9 years ago

Hello Sreyashi,

Many thanks for the kind review! It's great to hear your needs were met. We hope you get the most out of your course.

Kind Regards,

Hayley

购买日期：17/05/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer 就 ILX Group 说了什么:

Course cancelled, no replacement date. Still waiting for refund.

Hayley Rissmann

ILX Group

9 years ago

Hello Michaela,

We're sorry for the experience you've had with our service. We are currently looking into the matter and will get back to you as soon as possible. Thank you very much for your patience.

Kind Regards,

Hayley

Hayley Rissmann

ILX Group

9 years ago

Hello Michaela,

Thank you for your patience whilst we investigated this matter. Unfortunately there was a lapse in communication between our sales and finance teams, which caused your refund request to not be processed. I can tell you however that your refund was processed on the 4th September and should be in your bank account. We're very sorry for the inconvenience this has caused you, and we hope this has not deterred you from considering using the ILX Group in the future. If you have any further questions, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Kind Regards,

Hayley

产品评价

购买日期：24/05/2017

0

TC

Trusted Customer

Cape Town, South Africa

9 years ago

Trusted Customer 就 ILX Group 说了什么:

AWESOME training & customer service! ILX is Tops!

The training ILX provided for my certification is of high quality. It is well-thought out and not exhausting at all. The syllabus and content is structured well and easy to follow. The customer...

Hayley Rissmann

ILX Group

9 years ago

Hi Randall,

That's great to hear! Many thanks for the kind review. We're glad you had a positive experience with both our products and services. We hope to maintain this standard going forward.

Kind Regards,

Hayley Rissmann

购买日期：02/03/2017

0

TC

Trusted Customer

Switzerland

9 years ago

Trusted Customer 就 ILX Group 说了什么:

very helpful and supportive trainer, great experience

Our trainer Karen was very enthusiastic and able to motivate and give a deep understanding of the project management method PRINCE2, and how to apply it in reality. She gave a huge amount of examples...

Hayley Rissmann

ILX Group

9 years ago

Hello Jens,

Thanks so much for the great review! We appreciate the recommendation and wish you the best in applying what you have learnt.

Kind Regards,

Hayley

产品评价

购买日期：27/06/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer 就 ILX Group 说了什么:

2 x Training courses were good The negatives: - no dates in Manchester and Leeds cancelled at short notice - use of Peoplecert. By the exam, only three of ten people had managed to register for a...

Hayley Rissmann

ILX Group

9 years ago

Hello Karen,

We apologise for the negative experiences you had with the ILX Group. We always endeavour to provide a high standard of service, and hope that overall your experience with our training was positive. Thank you for the constructive feedback regarding registration. If you have any more comments for us, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.

Kind Regards,

Hayley Rissmann

产品评价

购买日期：05/07/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer 就 ILX Group 说了什么:

Well trained, organised and understanding instructor. Excellent resource material including slides, textbooks, worksheets and stationary needed to succeed. Clear strategy to passing.

Hayley Rissmann

ILX Group

9 years ago

Hello Edwin,

Many thanks for the great review! We're pleased to hear you had a positive experience with our course and services. Congratulations on your success.

Kind Regards,

Hayley Rissmann

产品评价

购买日期：13/04/2017

0

ILX Group 点评

PRINCE2 Foundation & Practitioner Online without exam关于此产品的更多评价浏览产品网站Interfaces, adobe flash player

PRINCE2 2017 Practitioner Classroom with exam关于此产品的更多评价浏览产品网站As above. Great course work needed on receiving the pre-course manual

PRINCE2 2017 Foundation Classroom with exam关于此产品的更多评价浏览产品网站Easy process to book the course

PRINCE2 2009 Foundation & Practitioner Classroom with exam关于此产品的更多评价浏览产品网站Challenging but interesting course, will help me in my current role

APMG-International Change Management Practitioner Classroom With Exam关于此产品的更多评价浏览产品网站Communication poor, Course cancelled

MSP Foundation & Practitioner Classroom with exam关于此产品的更多评价浏览产品网站Locations and use of People cert were negative.

PRINCE2 Foundation & Practitioner Classroom with exam关于此产品的更多评价浏览产品网站I rated this 5-star as the intensive course delivered the results.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？