IgniteComps 点评

Hi Geoff, I had to reply because I genuinely would like to know what information is missing. I think we give so much information, I don't see what else we could add? Would love to know what you mean, please drop us an email! Thanks

Hi John, We did respond to your original email and asked for a bit more information so we could look into the issue for you, but we didn’t receive a follow-up reply. At the time, we weren’t aware of any wider issues with ticket purchases, so additional details from you would have really helped us investigate and assist further. Having since reviewed the activity, it appears that tickets were successfully purchased shortly before your email was sent. If you’re still experiencing any problems or have any concerns, please don’t hesitate to get back in touch, we’d be more than happy to help.