No the initial upgrade did not go through due to an internal error. No apologies, just hassle from their incompetent Customer Services.
购买日期:18/08/2026
0
分享
MI
MICHAEL
经 Feefo 确认
GBR
14 days ago
对物流满意
不推荐
对服务满意
MICHAEL 就 ID Mobile 说了什么:
Not great. The upgrade options are not very good and cost more than they should - better deals to be found out there people... Shop around!!!
购买日期:17/08/2026
0
分享
受信赖的顾客
经 Feefo 确认
14 days ago
对物流满意
推荐
Great deal at a great price and stays at the fixed bill unlike some other companies who try and charge more each month
产品评价
购买日期:18/08/2026
0
分享
受信赖的顾客
经 Feefo 确认
15 days ago
推荐
N/A to the above question. as it was a sim only deal and I am an existing customer, so ‘Condition’ doesn’t apply.
The only problem i had was the discrepancies between what the iD App was telling me,...