Had to contact to obtain tracking number for delivery, told incorrect information leading to me having to call back after speaking to courier and almost forcing the information from the call handler
My direct debit didn't set up automatically, which I only realised after 2 months of payments stacked up on my account with no warning until month 3 was coming up.
It's early days for the network,...
Had a problem with mobile data abroad which customer services sorted after my return to the UK. The problem was with the interaction with European cross border telecommunication company cooperation.
Everything has been excellent apart from the recent online hacking, I dont think firms should keep details they dont really need then there would be nothing to exploit
