Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

iCandy 点评 | https://www.feefo.com/reviews/icandy 的客户服务点评 | Feefo

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Alana Duffy

经 Feefo 确认

5 years ago

Alana Duffy 就 iCandy 说了什么:

by answering queries and emails. I have sent 3/4 emails now about locating a tracking number for a product i have ordered, which is now missing and I am yet to receive a response.

产品评价

购买日期：30/08/2020

0

GC

Gina Clark

经 Feefo 确认

5 years ago

Gina Clark 就 iCandy 说了什么:

Superb service and product

Service was absolutely superb, easy website to navigate and very speedy delivery service. Super pleased with service and product

产品评价

购买日期：31/08/2020

0

WS

Wendy Stubbings

经 Feefo 确认

5 years ago

Wendy Stubbings 就 iCandy 说了什么:

Item not received

Item not received after two weeks. Email sent and awaiting reply.

购买日期：28/08/2020

0

受信赖的顾客

经 Feefo 确认

5 years ago

Great service from icandy

Item arrives quickly and buying directly from icandy means you are getting the official products. Avoid generic brands for your the pushchair.

产品评价

购买日期：01/09/2020

0

受信赖的顾客

经 Feefo 确认

5 years ago

New pushchair bar delivered quickly

Delivery was quick and I got what I needed.

购买日期：30/08/2020

0

受信赖的顾客

经 Feefo 确认

5 years ago

Great

Great service top quality product

产品评价

购买日期：31/08/2020

0

SK

Shellie Kennedy

经 Feefo 确认

5 years ago

Shellie Kennedy 就 iCandy 说了什么:

Wrong item fixed so quickly!

I ordered the item after speaking with the customer services (it was a gift for my sister) but unfortunately it didn’t fit and was wrong. They fixed the problem so quickly, and sent out the proper...

产品评价

购买日期：27/08/2020

0

GU

Guest

经 Feefo 确认

5 years ago

Guest 就 iCandy 说了什么:

Rip off delivery charge

Charged £10 to deliver an item that only cost £5. Rip off delivery charge.

产品评价

购买日期：25/08/2020

0

KH

Kathryn Hannon

经 Feefo 确认

5 years ago

Kathryn Hannon 就 iCandy 说了什么:

Warranty length forced purchase of new front wheels...

I had to buy two new wheels for my iCandy Orange as the buggy was just outside the 2yr warranty. New customers benefit from a 5 year warranty. So unhappy with this.

产品评价

购买日期：23/08/2020

0

AG

Amelia Granger

经 Feefo 确认

Southampton

5 years ago

Amelia Granger 就 iCandy 说了什么:

Order hasn’t been delivered

I ordered a lot from Icandy it was supposed to be delivered at the end of August, I have emailed several times and had no reply and my order hasn’t been delivered my twins will be here in a few...

购买日期：23/07/2020

0

iCandy 点评

Peach Parasol/ Cupholder Clamp该产^品的更^多点^评 (17)浏览产品网站Because I have not received them yet and they are missing

Peach Main Carrycot Mattress - 2016该产^品的更^多点^评 (7)浏览产品网站Unable to rate because the product is missing and the company are not assisting me with locating my items

Cup Holder该产^品的更^多点^评 (34)浏览产品网站same as above. missing product

Orange Pushchair and Carrycot - Indigo该产^品的更^多点^评 (2)浏览产品网站Absolutely gorgeous highly recommend

Strawberry 2 Footmuff Prism该产^品的更^多点^评 (3)浏览产品网站Fits well into icandy strawberry 2. Unlike generic brands, this one has an anti slip backing.

Strawberry Style Collection Footmuff Cambridge该产^品的更^多点^评 (4)浏览产品网站Quality product. Great for baby

Peach Lower Carrycot Inner Lining该产^品的更^多点^评 (2)浏览产品网站Quality and price are just amazing!

Lime/Strawberry - Parasol and Cupholder Clamp该产^品的更^多点^评 (4)浏览产品网站It’s ridiculous that you have to buy a separate clamp to attach the drink holder

Orange Front Wheel & Fork (Left)该产^品的更^多点^评 (1)浏览产品网站short warranty and defective front wheels forced purchase of new wheels...

Orange Front Wheel & Fork (Right)该产^品的更^多点^评 (3)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？