Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

MOL 点评 | https://www.feefo.com/reviews/httpswww-mollearn-com 的客户服务点评 | Feefo

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Lorel Wallis

4 years ago

购买日期：24/02/2021

Lorel Wallis 就 MOL 说了什么:

Very responsive and provided clear information as and when required

Natalie

MOL

4 years ago

Thank for you leaving this 5 star rating Lorel!

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Olivia Hayes

Leeds

4 years ago

购买日期：25/02/2021

Olivia Hayes 就 MOL 说了什么:

The service has been great with the team being really on it with calling me to update me on my application and any further information that they need!

Natalie

MOL

4 years ago

Thank you Olivia! Good luck on your course :-)

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Hein van der Merwe

4 years ago

购买日期：25/02/2021

Hein van der Merwe 就 MOL 说了什么:

Thanks MOL and John Culshaw!

Highly impressed with MOL's professional service and flexible distance learning options so far. John Culshaw's support was especially top-notch - very helpful, patient and an all-round pleasure to...

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Natalie

MOL

4 years ago

Thank you for your feedback and for the lovely comments about John. Wishing you the best on your course!

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Hannah

London

4 years ago

购买日期：25/02/2021

Hannah 就 MOL 说了什么:

5 star service so far!

John answered all my questions thoroughly, there is a lot to think about and consider when enrolling on a new course and John made the decision really easy with the service he provided. There was no...

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Natalie

MOL

4 years ago

Thank you for taking the time to leave us this 5 star rating. We really appreciate the comments you made and think it's important that you didn't feel pressured in your decision. Good luck on your course Hannah!

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受信赖的顾客

4 years ago

购买日期：24/02/2021

Extremely positive customer journey

After a searching for a training provider that offered a recognisable qualification to qualify as a Licensed Conveyancer and contacting three training providers. My experience with MoL so far has...

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Natalie

MOL

4 years ago

Thank you for leaving this review and for your 5 star rating. We will ensure Roseline receives this feedback. All the best on your course!

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Jo Smith

4 years ago

购买日期：16/02/2021

Jo Smith 就 MOL 说了什么:

Great customer service

The price was competitive and they were really responsive to my enquiry. I was browsing their website and had a web chat with Norman and he called me straight away (with my prior agreement) to talk...

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Natalie

MOL

4 years ago

Thank you Jo for taking the time to leave this feedback for us. We greatly appreciate it and happy to hear that you were supported by Norman. Good luck with your course!

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受信赖的顾客

4 years ago

购买日期：19/02/2021

John was really helpful, and knowledgeable on the area of study I wanted to explore, and talked me through different ways of learning available to help suit my needs. He was genuine with a no...

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Natalie

MOL

4 years ago

Thank you for taking the time to leave this feedback about John. We are glad you found the process easy and wish you the best of luck on your course!

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Nikki Malone

4 years ago

购买日期：15/02/2021

Nikki Malone 就 MOL 说了什么:

Very Helpful

Roseline Sarker was polite, helpful and very attentive when I enquired about the course. She guided me through the application process and answered all of my questions.

Natalie

MOL

4 years ago

Thanks Nikki! We appreciate you leaving this feedback about Roseline and will ensure this is passed onto her :-)

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Man Hon Ng

High Wycombe

4 years ago

购买日期：17/02/2021

Man Hon Ng 就 MOL 说了什么:

Professional handling

Roseline is very nice and patient. Even a simple issue like signing the form in PDF (which I don't know how to do, and she has no obligation to teach me to use the PDF), she help me to solve it. It...

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Natalie

MOL

4 years ago

Thank you for leaving this lovely feedback about Roseline, we will ensure this is passed onto her :-)

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Jade Diaf

Essex

4 years ago

购买日期：17/02/2021

Jade Diaf 就 MOL 说了什么:

5 star service from Norman

I previously done my Level 3 CIPD in HR with Kerry who is amazing and is a fab tutor. Norman has been very helpful and provided a great service to enrol me.

Natalie

MOL

4 years ago

Hi Jade thank you so much for leaving this lovely feedback for us! We are delighted you have decided to study your CIPD L5 with us too and wish you all the success on your programme.

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