Compare The Market AU 点评

Hi. Thank you for providing feedback. We ask a series of questions that are common across a number of insurers, and they provide a quote based on that information. We try to ask as complete a set of questions as possible but as you will appreciate, all of the insurers or our panel have different underwriting criteria and so some of them ask further questions once we hand you over to their website. Based on those questions, the actual price that the insurer ends up quoting you can be more or less than what is originally shown on our results page. We try to make this clear to our customers by advising them, at the top of that page, that quotes are indicative. Nevertheless, we are sorry that our customer experience did not meet your expectations, and we are always working to try to improve it. We continue to work with the insurers that participate on our car insurance panel to provide us with accurate quotes for our results page.

Thank you for your review. If your policy start date is before your first payment date then there will be a pro rata amount included in your first payment for these additional days. We would like to investigate this further and ask that you contact us at customerresolutions@comparethemarket.com.au

Hi. We would like to investigate this further and our team from customerresolutions@comparethemarket.com.au will be in contact shortly.