The service and delivery were fine, just not quite right for me, Jackie Hewitt
Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Leah sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I love the look of these but they’re a little too wide and don’t lie well on my feet.
Beautiful colour and nice soft leather but strap stitching was a little untidy .
My exchange and refund were...
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Nicola
Hotter Shoes
13 days ago
Thank you so much for reaching out to us. We are sorry to hear the Mdina sandals were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
I’m sure these shoes will last me for many years. They’re true to size and the wide fitting makes them comfortable, although I anticipate they may take a little time to get thoroughly worn in....
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Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Mist GTX. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The standard of your shoes has really fallen lately. Very disappointing... fit not good, uncomfortable and l decided to return them. Will think very carefully before l buy any more of that type with ...
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Nicola
Hotter Shoes
13 days ago
Thank you so much for reaching out to us. We are sorry to hear the Ruen sandals were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
So comfortable to wear, no blisters from the very beginning! The size is just right.
Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Wave trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
So comfortable & secure for walking over any surface (up & down hills, over cobbles, in grass or sand). Just perfect for summer.
Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Sharini sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
These are my favourite trainers and the blue ones are my second pair.
Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Chase trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
I had to return these as they were too narrow. I requested a wider fit but there was no acknowledgement of this, not until I contacted them when I was advised that they were out of stock. Would have...
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Nicola
Hotter Shoes
13 days ago
Thank you so much for reaching out to us. We are sorry to hear the Clovelly shoes were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
Shoes too rigid and narrow for standard size. Strap buckle difficult to thread strap through. Returned shoes via post office. Took a long time for returned item to be processed and even longer for...
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Nicola
Hotter Shoes
13 days ago
Thank you so much for reaching out to us. We are sorry to hear the Tempo heels were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
The Tourist II sandals are so comfortable from the moment I put them on and they fit beautifully, they also go with so many colours being gold and the nubuck leather is so soft, an excellent purchase.
Nicola
Hotter Shoes
13 days ago
Thank you for your review of the Tourist sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.