Fitting to tight very uncomfortable inner sole not what I expected from Hotter they usually sell good products
Lilian
Hotter Shoes
2 years ago
Hi, thank you for leaving a review and offering us your feedback. We are sorry to hear the Repose slippers were not to your complete satisfaction. We will ensure your comments are passed on to our Design Team for their future consideration. Kind regards Lilian.
I had to return these shoes as the sizing was all wrong. I ordered a 6 though I’m usually a 6 1/2 but no half sizes. When they arrived I thought they looked big and they were. Size marked inside was...
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Lilian
Hotter Shoes
2 years ago
Hi Imelda, thank you for your review and feedback. We are sorry to hear the Marley shoes were unsuitable. However, we can advise the UK sizing is correct but were the EU size were incorrect on the shoes. We can see your refund has been processed and on its way to you. We will be sure to pass your feedback on to the relevant departments. Kind regards Lilian.
I have purchased over the last few years this style of shoe - Quake. Unfortunately the last pair I ordered seemed to have changed shape, though same style. They were long and narrow and elongated,...
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Lilian
Hotter Shoes
2 years ago
Hi Shelagh, thank you for taking time to leave a review and offering us your feedback. We are sorry to hear the Quake II were not to your complete satisfaction. We are also disappointed to hear the service received in the Bromley store was not to the standard we would expect from a member of staff. Please be assured your comments will be passed on to the relevant departments. If you have any further queries, please do not hesitate to contact us. Kind regards Lilian.
This is the first pair of hotter shoes I cannot wear. I only ever buy hotter shoes. Although I ordered the wide fit as I normally do there is a ridge all around the sides and back that make them very...
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Lilian
Hotter Shoes
2 years ago
Hi, thank you for taking time to leave a review. We are sorry to hear the Tourist II sandals were not to your complete satisfaction. We will ensure your feedback is passed on to the Design Team. Kind regards Lilian.
Hi, thank you for taking time to leave a review. We are sorry to hear you had not ordered the Eco Ultra Cleaner on your web order. This will be fed back to our website team to investigate further. If you have any further queries, please do not hesitate to contact us. Kind regards Lilian.
Hi, thank you for taking time to leave a review. We are sorry to hear you had not received the Zodiac trainers. We can see you have cancelled your order due to the pre-order date being so long. Please be assured your feedback has been passed on to the team. Kind regards Lilian.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.