Thank you for your review of the Ruen sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I liked these shoes and they fit my feet well but unfortunately the strap is too short so I had to return them. However for another person they may be okay, but not for me.
Nicola
Hotter Shoes
3 days ago
Thank you so much for reaching out to us. We are sorry to hear the Eloise shoes were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
I first ordered these trainers in standard width, which usually is okay for me, however they were a bit tight, so I returned them and ordered the wider fitting which were fine. They are a lovely...
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Nicola
Hotter Shoes
3 days ago
Thank you for your review of the Maeve trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Wrap slippers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Maeve trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Walk sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Ravine shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I ordered these sandals at the beginning of August and still not received them a month later.
I have a similar psir from last year and they're very comfortable so I wanted snother pair. I'm very...
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Nicola
Hotter Shoes
3 days ago
We are sorry to hear you have not yet received your order which is on a pre-order status with an expected despatch date of November 2026. The customer is usually informed of this at the point of ordering or within 24 hours of the order being received on to our systems. We apologise if you were not aware of this on this occasion. We will ensure your feedback is passed on to the appropriate departments.
If you need any assistance, then please get in touch, a member of the team will be happy to assist you further.
Kind regards,
Hotter Customer Services.
All hotter shoes boots sandals and slippers are the best for me I suffer with diabetic neuropathy in both feet and the shoes are very comfortable
Nicola
Hotter Shoes
3 days ago
Thank you for your review of the Orion trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Brochure showed buckle ankle fitting, but actually had velcro. Too wide for me
Nicola
Hotter Shoes
3 days ago
We are sorry to hear of your disappointment with the Solei sandals. We will be sure to pass your comments on to our Design Team. If you have any other queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Ruby shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.