I didn’t want to l give any stars but it doesn’t give you a choice,Ordered size 8 + 9 they did not fit
I’m a size 8,
My daughter is a size 7
And they still didn’t fit
Nicola
Hotter Shoes
22 days ago
Thank you so much for taking time to leave a review. We are sorry to hear the Revival trainers were of sub-standard quality. This is not what we expect of our products. If a customer feels their purchase is faulty, or have a sizing issue, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
A member of the team will look into your return.
If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Really nice sandals bought for a wedding. I bought the wide fitting, could have got away with standard fitting but haven’t got time to exchange them. Really good price too.
Nicola
Hotter Shoes
22 days ago
Thank you for your review of the Venice sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Lovely sandals but unfortunately the ankle strap was too short for my ankles, even though these were wider fit. I had to return them. Incidentally Hotter only refunded the price of the sandals less...
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Nicola
Hotter Shoes
22 days ago
Thank you so much for reaching out to us. We are sorry to hear the Venice sandals were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
We can confirm the refund has been processed.
Kind regards,
Hotter Customer Services.
Really comfortable shoe, like walking on air. Love the colour, Im going to buy another pair
Nicola
Hotter Shoes
22 days ago
Thank you for your review of the Leanne trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The sandals as expected but found the left shoe heel strap kept falling off, which was annoying when trying to go for a walk but after wearing a couple of times I was able to adjust the strap so it...
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Nicola
Hotter Shoes
22 days ago
Hi, thank you for taking time to leave a review. We are sorry to hear of your disappointment with the Aylin sandals. If you feel that these are faulty then please get in touch. Please be assured your feedback has been passed on to our Design Team.
Kind regards,
Hotter Customer Services.
Love the shoes, very comfortable, delivered promptly
Nicola
Hotter Shoes
22 days ago
Thank you for your review of the Shake shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Very comfortable, would have purchased a second pair in alternative colour but my size is currently out of stock. Hoping they come back in stock soon.
Nicola
Hotter Shoes
22 days ago
Thank you for your review of the Sunny sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Very comfortable, only type of trainers I now buy.
Nicola
Hotter Shoes
22 days ago
Thank you so much for your review of the Leanne trainers. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Piya sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Season slippers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Olivia sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Very comfortable sandals. I have not worn any other footwear during the recent heatwaves.
Nicola
Hotter Shoes
22 days ago
Thank you for your review of the Pursue sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.