sadly as 1 have a very high bridge on the front of my foot the fastening was too tight because the leather tong was too high. I have this problem with high cut front shoes. other wise they would have...
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Nicola
Hotter Shoes
23 days ago
Thank you so much for reaching out to us. We are sorry to hear the Chase trainers were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
Thank you for taking time to leave a review, we really appreciate it. We are sorry to hear the Dinaric sandals are not to your complete satisfaction. Your feedback is important to us and your comments will be passed on to the relevant departments.
Kind regards,
Hotter Customer Services.
The 2nd pair I've boight and both are excellent. I need the 'stability' and the velcro fastening to fit them to my feet, which are neuropathic. Recommended.
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Walk sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Lovely comfy soft sandals. Very stylish and gorgeous blue shade. I’d buy them again
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Dilara sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I returned my purchase because although I always wear a size 4 I needed a size 5 for comfort, when they arrived the box was slightly damaged and both shoes had crease marks on the front and inside...
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Nicola
Hotter Shoes
23 days ago
We are very sorry you have received substandard goods from us and for the inconvenience this has caused. Your order should have been thoroughly quality checked before leaving our warehouse and we would like to reassure you that your feedback will be passed to the relevant manager to ensure our service is improved going forward.
We will get a member of the team to look in to the refunded amount and adjust it accordingly.
Kind regards,
Hotter Customer Services.
Really pleased with these shoes felt a bit tight when I tried them on but the removable in soles made them perfect clever idea.
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Robyn shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
So far I have found these shoes to be comfortable. They look smart and are a lovely colour. ( I have the dark rose).
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Daisy trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Same as the picture, good fit, comfortable, smart.
Easy to buy on line, arrived on time.
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Sunrise sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Не соответствует полнота. Я вернула кроссовки и возврат денег был на 4,50 фунтов меньше, чем я заплатила. Ещё заплатила за возврат товара 2,95 фунтов.
Nicola
Hotter Shoes
21 days ago
Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty or has any sizing issues, we ask the customer to contact us immediately, to enable us to resolve the issue promptly. A member of the team will look into this for you.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Very comfortable sandals, look excellent with my jeans-based wardrobe. Nice and wide, I didn’t even have to ‘wear them in’ so wore them straight away with no problems. An excellent buy.
Nicola
Hotter Shoes
23 days ago
Thank you for your review of the Melis sandals. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.