Nice sturdy plants. Well rooted. Just as well they had the shredded paper at the top which probably saved them. They were very knocked about in transit but decided to accept as plants were sound....
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Jean
Hopes Grove Nurseries Ltd
9 years ago
Thank you for your feedback. I am sorry the plants were not delivered as they should have been and we have made notes to that effect on your order. Do not hesitate to contact me if you have any concerns.
产品评价
购买日期:21/11/2016
1
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Hopes Grove Nurseries Ltd 说了什么:
Very helpful I phoned for advice before ordering and received excellent service. My order arrived carefully packed and on time. The quality of the hedging is outstanding.
Prompt efficient service and billing. Delivery OK and on time. Plants were ordered and billed for pelleted delivery 40 plants on 4 pallets. Arrived on two pallets 20 plants crammed on each pallet...
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产品评价
购买日期:21/11/2016
0
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TC
Trusted Customer
9 years ago
Trusted Customer 就 Hopes Grove Nurseries Ltd 说了什么:
Hi thank you for leaving feedback but we are a little confused as you have given one star but your comments are complimentary did something occur during delivery perhaps? Don't hesitate to ring us if we can help in any way.
产品评价
购买日期:21/11/2016
0
分享
TC
Trusted Customer
9 years ago
Trusted Customer 就 Hopes Grove Nurseries Ltd 说了什么:
Product received - 2 green bags- looks acceptable. Driver was the laziest person I have ever had the misfortune of not meeting. He left the two bags on the grass in full view of passers by...
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Jean
Hopes Grove Nurseries Ltd
9 years ago
I am sorry to hear that the instructions specified on your paperwork were not followed. We have lodged a formal complaint with the delivery company and should we have the pleasure of your custom again please draw this to our attention and we will have this detail flagged up. Again our apologies.
TC
Trusted Customer
9 years ago
Can you please confirm the delivery was only two bags. I am in Doha at the moment and omitted to mention that I haven't checked the trees. The v lazy driver must have rolled the items out van. I'm surprised they weren't nicked. A
Jean
Hopes Grove Nurseries Ltd
9 years ago
Hi Yes the consignment was two bags and again our apologies do please ring when you return if you wish to discuss this further.