Thank you for your feedback Mr Church, it’s great to hear you were happy with the service and how George and the team supported you throughout the moving process.
I am sorry however you feel unsettled by the change in Provider – please be assured this has no bearing on your Home for Life Plan. Whilst the Provider owns the property, you remain fully protected to live in your home for your lifetime, secure and with peace of mind, as outlined in your Plan, and Homewise continues to be available to support you at any time in the future.
Our Customer Care team has tried to speak with you personally and answer any questions you may have. If you would like to arrange a call at a convenient time, please email service@homewise.co.uk.
Best regards,
Danielle
