Very good service, my cue was out of stock when I ordered it so they rang me and told me all the information I needed e.g. how long till my cue was back in stock, did i still want to wait for the cue...
Service was good in advice and taking the order but expectations for delivery were set and not met which is frustrating.
Home Leisure Direct
Home Leisure Direct
12 years ago
Please accept our apologies for the delay in delivering your table tennis top from the manufacturer. We have upgraded your order at no cost to a better model. I understand both this and your arcade machine have now been delivered and are both getting good use. Many thanks for your understanding.
Andy
受信赖的顾客
12 years ago
Following some great customer service, I would like to upgrade my rating and comments. Both of my items have now been delivered, with the free upgrade for the table tennis table. In addition, free balls and sweets were added and also some stools for the arcade machine I ordered. A true test of a company's attitude to customer service is when things go wrong (as they do) and I would therefore not have any hesitation to recommending Home Leisure Direct.
产品评价
购买日期:15/02/2014
0
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受信赖的顾客
12 years ago
A good service
产品评价
购买日期:13/02/2014
0
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受信赖的顾客
12 years ago
Excellent communication via telephone. Table arrived on time.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.