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Hoburne 点评 | https://www.feefo.com/reviews/hoburne 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

7 years ago

Nice calm place and excellent hospitality

Nice calm place and excellent hospitality. We had to arrive very late around midnight and our lodges were left open with the lights on as mentioned. The hospitality was good and they were considering...

Doublebois Managers

Hoburne

7 years ago

Hello, thank you for your review and are pleased you enjoyed your stay. We are ideally located for exploring Cornwall and somewhere to come and relax.

产品评价

购买日期：27/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

Quality and friendliness.

Loved the caravan which was well above our anticipated level. Check in was easy with no queues and was friendly and helpful. Didn’t make too much use of the entertainment however the swimming pool...

Vasco

Hoburne

7 years ago

Thank you for choosing our park for your holiday, we are delighted that you and your family have had such an enjoyable break with us. We look forward to welcoming you once again to Devon Bay soon.

Best wishes,

Team Devon Bay

产品评价

购买日期：27/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

Technical issues

The accommodation was clean and very comfortable. The hot tub was excellent and worth the extra cost. We unfortunately were let down by the WiFi which we could not use in the caravan and then had to...

产品评价

购买日期：20/08/2018

受信赖的顾客

经 Feefo 确认

7 years ago

Relaxing, entertaining but can be pricey at times.

We really enjoyed our stay for three nights. The facilities are great and the caravan was very clean and tidy. The evening entertainment was okay, but a bit repetitive. I think the crazy golf is...

Susan

Hoburne

7 years ago

Thank you for your kind feedback and recommendations. Sorry you felt Adventure Golf was expensive the scorecard does offer guests 10% discount on food and drink purchased in our café and 10% discount on a second game. I look forward to welcoming you back for another stay soon.

产品评价

购买日期：20/08/2018

受信赖的顾客

经 Feefo 确认

7 years ago

Good location Nice food Negative no umbrella on tables Appt need updating .

Vicky

Hoburne

7 years ago

Thank you for your review, with Hoburne Naish being on the cliff top and only a short distance to the new forest the location is just one of the reasons our guests return. We hope to see you again soon

产品评价

购买日期：20/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

Rapidly going downhill

Rapidly going downhill. Entertainment team are very poor.....Although outside acts were very good. Caravan wasn't what we booked and wasn't cleaned very well.

产品评价

购买日期：20/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

Very friendly staff, main areas clean, we had a 4 bed lodge it was very clean with plenty of space to put all our things.

Vicky

Hoburne

7 years ago

Thank you for your review, I am thrilled to read that team here at Hoburne Naish have left a lasting impression and that your Solent lodge met all of your family's holiday requirements.

产品评价

购买日期：20/08/2018

受信赖的顾客

经 Feefo 确认

7 years ago

Best holiday park we've been to

Lovely clean caravan although sofa did have a few stains on it. Nice little welcome box of tea bags , coffee etc. All facilities on the site were lovely and clean . Very helpful staff on reception .

Susan

Hoburne

7 years ago

Thank you for your feedback I am very pleased you enjoyed your stay with us at Hoburne Bashley and I will be passing your kind comments to my Reception team. Please come and visit us again soon.

产品评价

购买日期：20/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

The camp was spotless and very nicely decorated , the only down side was our caravan was the furthest away from the facilities so had to drive as we had a wheelchair to push The caravan was...

Vicky

Hoburne

7 years ago

Thank you for your review, I am pleased to read that your caravan exceeded your expectations on arrival. Our lodge accommodation is the closet style of property to the main facility's, this may be helpful when booking again in the future.

产品评价

购买日期：20/08/2018

Customer

经 Feefo 确认

7 years ago

Customer 就 Hoburne 说了什么:

Lodge in good condition. When we had maintenance issues they were sorted straightaway.

Vicky

Hoburne

7 years ago

Thank you for your review. I am pleased to see that the issues you had were dealt with promptly

产品评价

Vicky

Hoburne

7 years ago

I apologise that the entertainment did not meet your holiday expectations. the team on reception will point our guests in the direction of the what's on board as the activity's are subject to change and the board is the most up to date information. The Hoburne hosts will always be around during the day to meet and great our guests and will provide unplanned activity's such as face painting as an extra.

购买日期：20/08/2018