Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Hobbs 点评 | https://www.feefo.com/reviews/hobbs 的客户服务点评 | Feefo

受信赖的顾客

4 years ago

购买日期：06/04/2021

Parcels are arriving dirty, late and damaged with DPD

Sadly many parcels are arriving late, damaged and dirty when delivered by DPD

Emma Blandford

Hobbs

4 years ago

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.Kind regards,

产品评价

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

0

MC

MRS AMANDA CRAVEN

4 years ago

购买日期：22/03/2021

MRS AMANDA CRAVEN 就 Hobbs 说了什么:

Great products as ever - shame about very slow delivery

I love the simple designs and great quality of Hobbs’s clothes and have never been disappointed. The reason I gave 4 and not 5 stars was the very slow service and delivery - one year into lockdown it...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

产品评价

0

MB

MRS ANNE-MARIE BRIGG

4 years ago

购买日期：31/03/2021

MRS ANNE-MARIE BRIGG 就 Hobbs 说了什么:

Polite and dealt with my questions promptly. But unfortunately had to return the item I purchased

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards,

产品评价

0

受信赖的顾客

4 years ago

购买日期：05/04/2021

Very efficient service and jeans arrived very quickly.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

ME

MRS ERICA ENTWISTLE

4 years ago

购买日期：31/03/2021

MRS ERICA ENTWISTLE 就 Hobbs 说了什么:

Very good.

Very good, especially 'chat' service online.

产品评价

0

受信赖的顾客

4 years ago

购买日期：31/03/2021

Fast delivery, excellent condition of clothes, perfect fit as usual

Definitely recommend online purchases from Hobbs

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：01/04/2021

Great service

Very user friendly shopping experience on line. Arrived on time and returns are easy.

产品评价

0

MG

MRS MARION GREEN

Surrey

4 years ago

购买日期：01/04/2021

MRS MARION GREEN 就 Hobbs 说了什么:

Sadly returned.

I was sent an odd sized pair. Telephone call was helpful and I was refunded. I was told they were still in stock to reorder but they had in fact run out.

Oscar Parton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that the shoes were not suitable for you. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

产品评价

0

MJ

MISS CAROLINE JACKSON

4 years ago

购买日期：31/03/2021

MISS CAROLINE JACKSON 就 Hobbs 说了什么:

Lovely shoes

Excellent service-quick delivery

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

MR

MR CLIVE ROBERTS

4 years ago

购买日期：02/04/2021

MR CLIVE ROBERTS 就 Hobbs 说了什么:

Easy to order on line Kept me updated with details of the order progress and delivery When item received it was package well and nicely wrapped in tissue paper Return process looks easy if I had...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

Hobbs 点评

BAYVIEW MIDI DRESS该产^品的更^多点^评 (15)浏览产品网站Good quality fabric. Very flattering style with ruched waist. I tie the belt to the front which is more flattering if you have a rounded tummy like me. Double fabric on top part helps with shape of...阅读全部

LINEN NICOLE CROP TRSR该产^品的更^多点^评 (24)浏览产品网站Good quality linen and flattering style. The only problem is the 10 are things get around the waist and short in the hips but the size 12 is so wide around waist I could take an inch of them. Want to...阅读全部

AIMEE TOP该产^品的更^多点^评 (11)浏览产品网站

AIMEE PRINTED TOP该产^品的更^多点^评 (2)浏览产品网站

CAMILLA SWEATER该产^品的更^多点^评 (19)浏览产品网站

SYLVIE DBLE FACE COAT该产^品的更^多点^评 (7)浏览产品网站Unfortunately it was far too large not true to size even though I ordered the next size down. The style also did not suit me. I have bought many items from Hobbs but this one was not to be.

AMANDA JEAN该产^品的更^多点^评 (22,234)浏览产品网站A perfect fit and an excellent navy

LINEN TWITCHILL DRESS该产^品的更^多点^评 (22,234)浏览产品网站Lovely dress, but I need something more dressy.

MIRANDA SHIFT DRESS该产^品的更^多点^评 (1)浏览产品网站Lovely dress but needed petite sizing.

GILL JACKET该产^品的更^多点^评 (1)浏览产品网站Lovely jacket, but because the dress didn't fit, I didn't need the jacket

MALLORY CAPRI该产^品的更^多点^评 (8)浏览产品网站

JADE TROUSER该产^品的更^多点^评 (10)浏览产品网站

GILLIAN SWEATER该产^品的更^多点^评 (2)浏览产品网站Perfect fit and excellent quality

PELHAM CROSS BODY BAG该产^品的更^多点^评 (22,234)浏览产品网站Excellent product, smart and great condition

SELENA COURT该产^品的更^多点^评 (2)浏览产品网站Shoes looked lovely but disappointed with fit and sizing.

PRIOR BALLERINA该产^品的更^多点^评 (1)浏览产品网站I was sent an odd sized pair and so they were returned.

JEMMA BALLERINA该产^品的更^多点^评 (7)浏览产品网站Lovely stylish looking shoes, well made and v comfy. I sized down by 1/2 a size as recommended

JEMMA BALLERINA该产^品的更^多点^评 (4)浏览产品网站

JEMMA BALLERINA该产^品的更^多点^评 (13)浏览产品网站V happy with purchase!!!!

DIANE SKIRT该产^品的更^多点^评 (22,234)浏览产品网站Gift for wife very pleased

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？