Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Hobbs 点评 | https://www.feefo.com/reviews/hobbs 的客户服务点评 | Feefo

受信赖的顾客

4 years ago

购买日期：08/04/2021

Mis information, false advertising

I have already contacted your customer service line. Left a complaint asked for a response and received non. The customer service person went through the motions and certainly was not the service I...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,

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RU

Ruth

Norfolk

4 years ago

购买日期：12/04/2021

Ruth 就 Hobbs 说了什么:

Easy to order, swift delivery, easy returns

Excellent service, disappointing that I needed to return the shoes.

Sarah Hocking

Hobbs

3 years ago

Hello Ruth, Thank you for taking the time to provide us with your valuable feedback. I am pleased to hear your recent shopping experience was positive one with us. We do try our very best to deliver great products with excellent customer service. We do have some amazing promotions coming up so do keep an eye on our website for more information!Have a great New year! Many thanks Sarah

产品评价

0

受信赖的顾客

4 years ago

购买日期：08/04/2021

Spot on

Very easy to use on line ordering service. I was kept up to date about delivery. A thoroughly professional service.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：11/04/2021

nicecompany to deal with

excellent and efficient

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：06/04/2021

Excellent service

Excellent. Parcel arrived when expected and was delivered safely

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：08/04/2021

Elegant shoes

Very quick delivery and packaging.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：08/04/2021

Poor email communications.

Delivery service very good and garment well packaged. E-mail communication very poor, due to receiving emails indicating that order had not cleared the basket from online order when it had. This...

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Jake C

Hobbs

4 years ago

Hell there, Thanks for taking the time to leave us feedback on your orders service, I am very happy to hear that you received your parcel on time and in great condition, I have of course raised this issue with our technicians just to ensure this is being fixed for you as soon as possible. Kind regards,

产品评价

Roxanne Girling

Hobbs

3 years ago

Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new jacket, I hope that once it has been altered that it is absolutely perfect for you. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. Kind regards, Hobbs Customer Care

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受信赖的顾客

4 years ago

购买日期：08/04/2021

Service was good, but unfortunately had to send the items back as they were not suitable.

产品评价

0

MG

MRS TALI GLAM

4 years ago

购买日期：08/04/2021

MRS TALI GLAM 就 Hobbs 说了什么:

Check the size chart!

Very nice dress. But the size is smaller. I am 8 in Hobbs, so bought the dress without checking the size chart. In this dress I should been taking 10 I think. I don’t living London, so for me it is...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

受信赖的顾客

4 years ago

购买日期：10/04/2021

Very quick, beautifully wrapped top that I ordered. Excellent quality.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

产品评价

0

Hobbs 点评

MARA TRAINER该产^品的更^多点^评 (20)浏览产品网站Striking looking footwear, really soft leather, but little or no support for the foot so returned them.

FREDERICA DRESS该产^品的更^多点^评 (29)浏览产品网站A flattering and well constructed dress. Top quality with a lining to help it hang well. I am thrilled with my purchase

PAVILION CHINO该产^品的更^多点^评 (22,234)浏览产品网站efficient and good quality of clothing

ELIZA SHIRT DRESS该产^品的更^多点^评 (1)浏览产品网站Beautiful dress, fits and hangs well, for the office and drinks afterwards

CAMILLA SWEATER该产^品的更^多点^评 (7)浏览产品网站Have bought this in pink and now ivory because it’s such a super jumper. Warm and stylish with an Audrey Hepburn neckline that I adore.

JULIA SLINGBACK该产^品的更^多点^评 (22,234)浏览产品网站You can tell they are good quality and I think they look very elegant and match my dress perfectly.

ANTHEA JACKET该产^品的更^多点^评 (1)浏览产品网站Perfect for my requirements. Only problem was sleeves were too long and had to be altered.

ALEXANDRA SANDAL该产^品的更^多点^评 (19)浏览产品网站Not suitable due to the strap across not holding my small toe.

ABIGALE DRESS该产^品的更^多点^评 (2)浏览产品网站

LIV TOP该产^品的更^多点^评 (6)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？