Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Hobbs 点评 | https://www.feefo.com/reviews/hobbs 的客户服务点评 | Feefo

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DR LARISA MELKONYAN

4 years ago

购买日期：15/04/2021

DR LARISA MELKONYAN 就 Hobbs 说了什么:

Very good quality

产品评价

MRS MARJORIE JANE KATSAMBIS

Durham

4 years ago

购买日期：20/04/2021

MRS MARJORIE JANE KATSAMBIS 就 Hobbs 说了什么:

An Excellent and serviceable T shirt!

Delivered quickly - good packaging

产品评价

受信赖的顾客

4 years ago

购买日期：21/04/2021

Excellent.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! We hope to see you soon!

产品评价

受信赖的顾客

4 years ago

购买日期：15/04/2021

Excellent customer service.

The member of staff who attended to me in the shop was very helpful, polite and courteous. She made suggestions regarding accessories and nothing was too much trouble.

产品评价

MRS FIONA PHILLIPS

Cornwall

4 years ago

购买日期：12/04/2021

MRS FIONA PHILLIPS 就 Hobbs 说了什么:

Item perfect apart from security tab....

Have bought the perfect blouse, only to notice that the security tab has been left attached. Spoke to live char services who was perfectly helpful in telling me to return and reorder item and it...

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Emily D

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are sorry to hear the security tag had been left on your item. I can assure you this is not a common occurrence. We can advise that any of our stores may be able to remove the tag for you if there is one close to you. We will also be passing this onto the relevant team to look into for the future. I hope this was resolved for you. Kind regards,

产品评价

受信赖的顾客

4 years ago

购买日期：15/04/2021

Service

Excellent service as usual

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a pleasant experience with us - that's exactly what we aim to provide! We hope to see you soon.

产品评价

受信赖的顾客

4 years ago

购买日期：18/04/2021

Poor service

I ordered a Lola top online . It came quickly and I was pleased with it until I discovered the lace inset at the front was not attached to the rest ot the top. Stitching was very poor. As there is no...

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Honey Wilkinson

Hobbs

3 years ago

Hi there,Thank you for taking the time to leave us feedback.We are incredibly sorry to hear that your garment arrived with you in the condition that it did. Please be assured that this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.Kind regards,

产品评价

MRS MARION PACE

Exeter

4 years ago

购买日期：17/04/2021

MRS MARION PACE 就 Hobbs 说了什么:

superb service

Superb service. Beautiful garment, beautifully and safely wrapped, arrived swiftly, exceeded my expectations even though I expect the standard to be high, having shopped with Hobbs in the past.

产品评价

MISS TRACEY CONSTABLE

4 years ago

购买日期：20/04/2021

MISS TRACEY CONSTABLE 就 Hobbs 说了什么:

Quick and easy to order. Delivered promptly

产品评价

受信赖的顾客

4 years ago

购买日期：15/04/2021

Great service

The dress I saw online was out of stock, they emailed me when it came back in stock unfortunately it was still out of stock but eventually after about three emails I managed to purchase the dress. ...

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关于Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Hobbs 点评

MELISSA BLOUSE该产^品的更^多点^评 (5)浏览产品网站

LOLA BRODERIE TOP该产^品的更^多点^评 (5)浏览产品网站Great t shirt - white with broderie anglaise. Had one bought at BHS years ago and so good to have one like it again and of course great quality.

NEW LIZZIE COURT该产^品的更^多点^评 (12)浏览产品网站

ELLA CARDIGAN该产^品的更^多点^评 (118)浏览产品网站Very nice but it was not appropriate for the dress for which I ordered it. I exchanged it for a short jacket which was much more suitable.

CARRIE BOLERO该产^品的更^多点^评 (116)浏览产品网站It was lovely but not an appropriate match for the dress I already had. I exchanged it for a short jacket which perfectly complemented the dress.

AIMEE PRINTED TOP该产^品的更^多点^评 (3)浏览产品网站Another great top from Hobbs

VIOLA TOP该产^品的更^多点^评 (6)浏览产品网站Perfect top as always with Hobbs

ROMINA SPOT TOP该产^品的更^多点^评 (3)浏览产品网站Security tab problem hopefully will be resolved....

KATIE BUTTON BACK TOP该产^品的更^多点^评 (22,234)浏览产品网站Lovely quality and colour hope theymake it again in others colours

KATIE BUTTON BACK TOP该产^品的更^多点^评 (22,234)浏览产品网站

LOLA BRODERIE TOP该产^品的更^多点^评 (5)浏览产品网站A very nice top unfortunately it was faulty

TASMIN BLOUSE该产^品的更^多点^评 (1)浏览产品网站beautifully made garment, super colour, lovely textile ~ altogether excellent quality.

EMILY JACKET该产^品的更^多点^评 (69)浏览产品网站Wow. Beautiful jacket fits amazing. Looked for jacket to compliment the navy and cream fit and flair dress I have purchased also from Hobbs

CARLY DRESS该产^品的更^多点^评 (4)浏览产品网站Fits perfectly ideal for the wedding

ELIZE JACKET该产^品的更^多点^评 (4)浏览产品网站Matches the dress perfectly ideal outfit for the wedding

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？