Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Hiscox 点评 | https://www.feefo.com/reviews/hiscox 的客户服务点评 | Feefo

显示全部24,458条点评

受信赖的顾客

经 Feefo 确认

14 years ago

It was nice to be able to receive a quote and purchase online. The staff…

It was nice to be able to receive a quote and purchase online. The staff was very helpful getting my policy in place.

Hiscox

14 years ago

Thanks for the feedback - and for your business. We are still the only US insurer where businesses can get a quote for and buy these products in real-time online. I'm always glad when I see customers reinforce the convenience of this. I also wanted to stress that we have licensed advisors waiting to serve you in the times you'd prefer a real person rather than a computer! Thanks again for placing your coverage with Hiscox. Kevin Kerridge Director

受信赖的顾客

经 Feefo 确认

14 years ago

The customer service person was helpful pleasant and earned my business in a matter of…

The customer service person was helpful pleasant and earned my business in a matter of minutes. The price was reasonable and he called me back as he said he would. Thank you.

受信赖的顾客

14 years ago

Haven't called upon them since initiating policy.

Hiscox

14 years ago

Thanks for the very positive review - and for your business. We work hard to deliver exceptional service, and our licensed advisors are there to take your call in the event that you have any questions following your purchase. Kevin Kerridge Director

受信赖的顾客

经 Feefo 确认

14 years ago

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they…

I'm solidly behind Hiscox so far. I appreciated the prompt and courteous service. And they met my particular needs.

受信赖的顾客

经 Feefo 确认

14 years ago

Great so far

受信赖的顾客

经 Feefo 确认

14 years ago

This sounds like a lame commercial, However when I first came across hiscox I was…

This sounds like a lame commercial, However when I first came across hiscox I was nervous that it was so simple that it wasn't what i needed or i was getting ripped off. I had a question, so I called...

Hiscox

14 years ago

Thank you for this feedback, and for your business. We've really worked hard to try and reinvent the process of getting business insurance - in addition to still delivering all the things you expect from your insurer. I'm delighted, but not surprised, to hear our advisor went that extra mile for you and will ensure that I find out who this was and let them see your feedback. Kevin Kerridge Director

受信赖的顾客

经 Feefo 确认

14 years ago

I received a flyer in my mail and looked through your site. Before signing up, I…

I received a flyer in my mail and looked through your site. Before signing up, I looked through several competitor websites and found some cheaper rates. After the horrible experiences of trying to...

受信赖的顾客

经 Feefo 确认

14 years ago

No one ever got back to me.

Hiscox

14 years ago

Mike - thanks for the feedback. I was disappointed to see that we dropped the ball in our responsiveness. I'm assuming that you've now placed your coverage elsewhere, but if there were an opportunity to restore your faith in our ability to deliver first class service I'd welcome the challenge. If this is of interest then please fell free to email me at kevin.kerridge@hiscox.com. Again, we appreciate the feedback and the opportunity to improve. Kevin Kerridge Director

受信赖的顾客

经 Feefo 确认

14 years ago