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High Risk Voyager 点评

http://www.highriskvoyager.com/

卓越

High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.

服务

4.7

过去一年内的条评价

显示全部197条点评

Mark

经 Feefo 确认

London

1 year ago

Mark 就 High Risk Voyager 说了什么:

Swift process.

Quick and easy quote and purchase.

Mr Antony Hassall

经 Feefo 确认

1 year ago

Mr Antony Hassall 就 High Risk Voyager 说了什么:

good service but responses were a bit slow

Mrs Ruth Cuthbert

经 Feefo 确认

Preston

1 year ago

Mrs Ruth Cuthbert 就 High Risk Voyager 说了什么:

Efficient and Informative Service

Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...

受信赖的顾客

经 Feefo 确认

1 year ago

Good service when renewing

Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...

Ms Phyllis Anne Miles

经 Feefo 确认

Gibraltar

1 year ago

Ms Phyllis Anne Miles 就 High Risk Voyager 说了什么:

There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...

Mr Paul Henley

经 Feefo 确认

1 year ago

Mr Paul Henley 就 High Risk Voyager 说了什么:

They don’t answer the phone and they don’t respond to messages or emails

Marketing Assistant

High Risk Voyager

1 year ago

Dear Mr Henley, Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel. After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered. We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again. Thank you for your understanding. Best regards, The High Risk Voyager Team

Mr Paul Henley

1 year ago

Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.

受信赖的顾客

经 Feefo 确认

1 year ago

Great service for a specialist requirement.

Polite, to the point, well informed staff. Good value for what I needed. Not too much upselling:

Ms Karri Byrne

经 Feefo 确认

Linlithgow

1 year ago

Ms Karri Byrne 就 High Risk Voyager 说了什么:

Just what I needed

Gives me the travel insurance I need for more "challenging" destinations. I've been very happy for the past few years and have renewed again this year.

Mr Patrick Woodham

经 Feefo 确认

Lowestoft

1 year ago

Mr Patrick Woodham 就 High Risk Voyager 说了什么:

Review

I travel overseas for work. They were one of only a small number of companies who insured for Covid when it first occurred which I needed to have cover for. I have stuck with them ever since and...

Mr G

经 Feefo 确认

Crawley

1 year ago