HGC Apparel 点评

Hello, thank yo s much for this honest feedback and we will take this back to the team to improve quality and presentation of the item. We hate to hear you had to reach out several time for a response and wanted to assure you that we've taken steps to improve communication with our clientele. Other than the tag, was there anything we could improve? Thank you so much for your help and have a great evening.

Hello, Thank you so much for letting us know about your order. Did you ever receive both packages? We weren't aware if you saw on our website that orders will arrive in separate shipments if items are in separate warehouses. Again, we apologize for the confusion and please let us know about your order as soon as you can...

Hello, Thank you so much for letting us know this happened. We see our initial order was lost, and after notifying us via email, we shipped the replacement mask. Can you please confirm receipt? Please email us if you need the tracking for the additional order. It is also, located on your account on the same order. Please let us know if you need anything else and we apologize for the delay in responding to this feedback.