Hedges Direct Ltd 点评

Hi, Thank you for your feedback. I am so sorry DPD did not deliver 1 x of your boxes, and many of the White Lavender plants you received arrived in poor condition. And I completely understand how disappointing and frustrating this has been for you. I can see my colleague has arranged for the missing plants and 4 x extra Lavender to be sent out for delivery on Tuesday 5th August. I have dropped you an email, so if you see the others are getting on, and you can email me if you need some extras to be sent. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

HI, Thank you so much for taking the time to leave your review. I am so pleased you are happy with your Euonymus Jean Hugues and I hope they are settling into their new home. Euonymus Jean Hugues is a wonderful alternative to Box hedging. It is slow growing and makes a great dense evergreen hedge. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Thank you once again for the review and thank you for being such a fabulous customer and if we can help you with anything further please let us know. Have a have a lovely weekend 😊 . Kind Regards, Judi, Customer Care

Hi Michael, Lovely to speak to you just now and thank you for your feedback and thank you for being so understanding. I really am so sorry your Golden Privet arrived in such poor condition, and I completely understand how disappointing and frustrating it was for you. I can see my colleague Vicky processed a full refund for you. And I have arranged for some plant feed to be sent out to you for you to use in your garden. Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know. You have a lovely weekend. Kind Regards, Judi, Customer Care