Brilliant, they couldn't help me enough with this replacement. Previous order wasn't really what I expected. They replaced it immediately and responded promptly to my emails.
I've shopped with the company for years and never previously had an issue. On this occasion I was sent the wrong size for a ring. The links didn't work properly in my email for the return but I was...
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Agnes
Hot Diamonds
1 year ago
Good Morning,
Thank you for taking the time to leave your review and I am so sorry that you have received the incorrect size and had trouble arranging the return. I can see that we have processed your return and a replacement was sent to you on the 19th February.
Apologies for the inconvenience caused.
With kind regards
Agnes
受信赖的顾客
1 year ago
Hi Agnes, replacement ring now received and it's perfect, thanks :)
