Absolutely Amazing! Always love buying from Hot Diamonds, they post out instantly, sometimes receiving the next day! Their jewellery is beautifully packed with a box, tissue and a cute gift bag 🎀
Excellent customer service. You’re kept informed throughout the process.
Delivery is always very fast. The gift packaging that is included as standard makes every order extra special.
It was good and fast. I had no contact apart from ordering, now awaiting a refund.
Agnes
Hot Diamonds
2 months ago
Good afternoon,
Thank you for your review. I am so sorry to hear that you are disappointed with your purchase. We try to use a combination of still-life and model images on our website to give the most accurate representation of each piece, including its finish and texture. Despite our best efforts, we understand that in some cases jewellery can look different in person and appreciate that the style was not what you were expecting.
Thank you for returning your order. Once the refund is processed, you will receive an email confirmation.
With kind regards
Agnes
受信赖的顾客
2 months ago
I own two pairs of hot diamonds earrings and love them, and have purchased 2 pairs for friends' birthday presents which are lovely. This is the first time I have been a little disappointed. which caused me to return a pair.
受信赖的顾客
2 months ago
The service for returning and refund was excellent, and I have since purchased
another pair of earrings. Well done Hot Diamonds.
Agnes
Hot Diamonds
2 months ago
Good morning,
Thank you so much for trusting us with your next purchase and rerating your feedback! We really hope you will enjoy your new jewellery.
Best wishes,
Agnes
