Good afternoon,
Thank you for taking the time to leave a review. I am so sorry that you are disappointed with your purchase. Your are more than welcome to return your order free of charge for a full refund, following the free returns instructions on your delivery note. My sincere apologies again for the disappointment and inconvenience caused, a member of customer services will be in touch to follow up.
Kind Regards
Agnes
Good afternoon,
I am very sorry that your box arrived damaged. I have checked our inboxes and could not find a message from you at all. Our technical team are looking into it, in the meantime a member of our customer service team will contact you urgently.
Please accept our apologies for the disappointment and inconvenience caused.
With kind regards
Agnes
