Disappointed as paid £9.90 for EXPRESS DELIVERY and it took 4 days to arrive not good!!!
Kirsty
Hot Diamonds
4 years ago
Good Morning,
We are so sorry that your parcel was delayed. All orders placed over the weekend are dispatched the following working day. We can see that we dispatched on time to our courier for next day delivery, unfortunately there seems to have been a 1 day delay with the courier in delivering your parcel. Many apologies for any inconvenience this caused, we have refunded the delivery charge. A member of customer service will be in touch with you to follow up. Kind Regards, Kirsty
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