Service was excellent. Delivery with 48 hours. The items were delivered in plain wrapping as not to indicate contents. Purchase also came with the ‘Hot Diamonds’ gift bag and tissue.
Good morning,
I am so sorry that your parcel have been delayed with the courier. I can see that it has now been returned to us, re-sent to you with Royal Mail on Monday and delivered this morning. I really hope that you will enjoy wearing your ring despite the delay.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
Agnes
产品评价
Agnes
Hot Diamonds
9 months ago
Good morning,
I am so sorry that your parcel have been delayed with the courier. I can see that it has now been returned to us, re-sent to you with Royal Mail on Monday and delivered this morning. I really hope that you will enjoy wearing your ring despite the delay.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
Agnes
购买日期：20/12/2025
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受信赖的顾客
经 Feefo 确认
9 months ago
Quick despatch
Items well packaged
产品评价
Agnes
Hot Diamonds
9 months ago
Good Morning. Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. You are more than welcome to return your order for free, for a full refund.
Please accept our sincere apologies for the disappointment and inconvenience caused.
Kind Regards
Agnes
Agnes
Hot Diamonds
9 months ago
Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. You are more than welcome to return your order for free, for a full refund.
Please accept our sincere apologies for the disappointment and inconvenience caused.
Kind Regards
